At CGI, we deliver secure, high‑performing digital workplaces that enable organisations to operate with agility and confidence. As a Device Lifecycle Management (DLM) Engineer you will play a pivotal role in shaping and advancing modern endpoint management services, driving measurable improvements in reliability, security, and user experience.
Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. This is a hybrid position.
Responsibilities
In this role, you will take ownership of delivering and evolving endpoint management services across the organisation, ensuring devices are secure, efficient, and aligned to modern workplace standards. You will work closely with architecture and platform teams to implement scalable solutions using Microsoft Endpoint Manager technologies, contributing to both operational excellence and long‑term transformation.
* Lead & innovate endpoint management solutions using SCCM and Microsoft Intune
* Develop & deliver device provisioning processes including Autopilot and OSD task sequences
* Optimise & automate Windows lifecycle management, patching, and feature updates
* Engineer & maintain application packaging and deployment (MSI, Win32)
* Configure & secure compliance policies, profiles, and endpoint protection settings
* Support & enhance co‑management and modern device management adoption
* Troubleshoot & resolve complex endpoint issues as a 3rd line escalation point
* Monitor & improve endpoint performance and user experience
* Collaborate & support service desk and cross‑functional technology teams
* Document & share technical knowledge, processes, and best practices
Qualifications
* Strong hands‑on experience in endpoint management within enterprise environments
* Experience with SCCM for endpoint management and software deployment
* Proven expertise in Microsoft Intune and modern device management
* Experience supporting Autopilot and co‑management environments
* Solid knowledge of Windows 10/11 administration and lifecycle management
* Experience managing drivers and firmware across OEM devices (Dell, HP, Lenovo)
* Application packaging expertise (MSI, Win32)
* Proficiency in PowerShell scripting for automation and administration
* Understanding of endpoint security, Defender, and compliance policies
* Working knowledge of Group Policy, Azure AD / Entra ID and device identity
Benefits
We offer a competitive salary, an excellent pension, private healthcare, and a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner rather than just an employee.
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