What's involved with this role: Job Title: Work Planner (Admin and Clerical) Reference: Cambridge 5283509 Salary: £18.26 per hour PAYE with accrued holiday and pension contribution Hours: 37 hours per week Monday-Friday Role length: 6 months opening assignment Job type: Hybrid Location: Cambridge Contract Type: Temporary The role: Working within the Estates and Facilities team, the Work Planner will coordinate and monitor building repair and maintenance appointments to ensure timely delivery, customer satisfaction, and efficient use of resources. You’ll liaise with operatives, supervisors, and the customer service centre to maintain clear communication and ensure jobs are completed within target timescales. Key Responsibilities: Manage and allocate daily appointments to operatives and subcontractors. Monitor progress and performance to ensure deadlines and targets are met. Reallocate work to cover absence or changing priorities. Support the supervisor with day-to-day workload planning and coordination. Liaise with housing management, suppliers, and tenants to resolve repair queries. Maintain accurate records and produce performance reports. Ensure compliance with health and safety and council procedures. What the client is looking for: Proven experience in work planning or scheduling, ideally within social housing or property maintenance. Strong IT skills, including Excel, Outlook, and management systems. Ability to manage competing priorities and work to tight deadlines. Excellent communication and organisational skills. Good understanding of property maintenance terminology and health and safety standards. Desirable: Trade-related qualification (NVQ Level 3/ONC or equivalent). Experience using repairs management software. Knowledge of Cambridge City Council processes. Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for. How to Apply: Submit your CV and cover letter If you do not hear from us within three working days, unfortunately your application has not been shortlisted on this occasion. Thank you for your interest in working with us. We will also add your details to our mail out lists. Please note you may receive details of roles outside of your immediate vicinity, as many candidates are able to relocate temporarily for work. Please disregard any such emails that are not of interest and let us know if you would rather not receive such mailouts and/or if you wish us to delete your details and prefer to apply direct to our advertised roles. If you do not hear from us within three working days, unfortunately your application has not been shortlisted on this occasion. Thank you for your interest in working with us. MT Please note that clients invariably ask us to strip out contact details from CVs before we submit them for consideration. This is always quicker and easier to do if you send your CV to us in Word format, rather than as a PDF please.