Salary
£26,938 to £28,609 plus up to £2,000 performance related bonus per annum, once established within your role.
Working hours
37.5 hours per week. Rota: 3-week rolling 8:00am – 19:00pm (1 in 3 Saturdays 9:00am – 5:30pm).
What you will be doing
* Ensure all details on applications are honest and accurate
* Perform checks on applicants’ details to confirm accuracy
* Update details and advise customers to any change in the price of their premium
* Promote bespoke packages relating to the client’s needs
What we’re looking for
* Customer service experience in a target driven role
* Able to understand bespoke systems and be proficient in Microsoft office
* Warm personable phone manner
* Patient and empathetic
* Meticulous attention to detail
* Target driven and motivated
Visa requirements
Because training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we’re not able to offer visa sponsorship.
Support
We’re committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process—or once you’re part of the team—just let us know. Whether it’s flexible hours, adapted equipment, or a bit of extra support, we’ll work with you to make sure you can do your best work.
Benefits
* 35 days’ holiday, including bank holidays, with additional buy/sell options
* 24/7 mental health support and free counselling available
* Flexible benefits, including early access to salary via our internal platform
* Hybrid working options to support work–life balance and individual needs
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