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Position: Financial Institutions Account Manager
Full-Time | Commercial Department | Monday – Friday, 40 hours per week
Are you an experienced and driven Account Manager looking for an exciting opportunity? We are seeking a Financial Institutions Account Manager to join our Commercial Department. This role involves managing and developing relationships with financial institutions, driving growth opportunities, and expanding NoteMachine's market presence.
Key Responsibilities
1. Manage a portfolio of financial institution accounts, ensuring strong client relationships and satisfaction.
2. Identify and pursue business development opportunities, including upselling services and expanding ATM deployments.
3. Negotiate contracts, pricing agreements, and service level agreements (SLAs) to align with business objectives.
4. Develop and implement strategic account plans to achieve revenue targets and customer satisfaction.
5. Conduct market research and analysis to identify trends and competitive opportunities.
6. Monitor performance metrics and key performance indicators (KPIs) to drive business success.
7. Advocate for client needs within NoteMachine, ensuring their interests are met effectively.
8. Prepare and present reports on account performance, revenue forecasts, and strategic initiatives.
Qualifications and Skills
* Proven experience in account management, business development, or a similar role.
* Strong interpersonal and communication skills to build and maintain client relationships.
* Problem-solving mindset with excellent attention to detail.
* Ability to work independently and collaboratively within a team.
* Proficiency in CRM software and Microsoft Office Suite (PowerPoint, Excel).
* Willingness to travel as needed to meet clients and drive business growth.
What We Offer
* A competitive salary with an attractive bonus plan.
* 31 days of annual leave, increasing to 32 and 33 days after the first and second years of service.
* Flexible working patterns after training to support work/life balance.
* Opportunities for career progression and development within a growing company.
* Access to Medicash for medical expenses.
* Store discounts and cashback with major UK brands after 12 months of service.
* Salary sacrifice pension scheme for higher take-home pay and pension contributions.
* Life insurance (x3 salary).
* Sickness insurance after one year of service.
Additional Details
* Seniority level: Mid-Senior level
* Employment type: Full-time
* Job function: Finance and Sales
* Industry: Banking
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