As Utilities Administrator, you will support the Operations Support team to ensure effective coordination of the company's work through communication with internal and external customers, as well as managing business and client database systems.
Key Responsibilities
1. Provide front-line telephone service to internal and external customers.
2. Liaise with Supervisors and subcontractors to ensure programme delivery, meeting client and operational requirements professionally and efficiently.
3. Maintain timely and accurate input and uploading of information into works management systems, ensuring issues are recorded and escalated.
4. Achieve high customer service levels, ensuring excellent customer satisfaction.
5. Coordinate and distribute operational job packs.
6. Provide daily and weekly reports to meet service levels and objectives.
7. Contribute positively to the team by providing solutions and embracing change.
8. Report safety issues following company procedures.
Experience and Qualifications
1. Previous administrative experience.
2. Proficiency in Microsoft Office.
3. Ability to prioritize tasks and meet deadlines.
4. Exceptional attention to detail.
Salary and Benefits
We offer a competitive salary based on experience along with a comprehensive benefits package.
Equality and Inclusion
Network Plus is proud to be an Equal Opportunity Employer, celebrating diversity and committed to an inclusive environment where all employees feel valued and can thrive, regardless of background or circumstances.
We welcome applications from ex-Armed Forces personnel, reservists, veterans, cadet instructors, and military spouses/partners.
By applying, you agree to our privacy policy regarding personal information security.
Network Plus delivers essential utility and infrastructure services across the UK and values the diverse perspectives of our workforce, clients, and supply chain.
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