Marketing and Communications Lead | Lancashire (Hybrid) | Flexible (22.5–37.5 hrs) | £31,110 FTE
Our client is a not-for-profit energy and low-carbon organisation working across Lancashire. Their mission is to support vulnerable households living in cold, unsafe homes, reduce carbon emissions, and improve energy efficiency through ethical, long-term solutions rather than profit-driven sales.
They are a small organisation of around 12 people, with a close-knit, family-style culture that is values-driven, supportive, and non-hierarchical. The organisation operates with high trust and minimal micromanagement, placing strong emphasis on attitude, collaboration, and alignment with its social and environmental mission.
They deliver a range of successful, partner-funded services, working closely with councils, utilities, charities, and advice organisations. Marketing plays a critical role in driving service uptake, sustaining frontline advice teams, and clearly communicating impact to partners and funders.
Please note: This role is home-based. The organisation's head office is in Lancaster, and occasional travel will be required to this location and elsewhere within Lancashire. Candidates must live within Lancashire.
What's in it for you?
Flexible working hours (22.5–37.5 hours per week)
Hybrid working: a mix of home-based work, office time, and events
Full-time equivalent salary of £31,110, plus 5% employer pension contribution
Highly flexible working arrangements, including part-time and return-to-work candidates
A role with genuine social and environmental impact
High autonomy and trust, with the chance to shape and build marketing capability
No hard sales culture, targets, or commission
Are you the right person for the job?
This role would suit a self-motivated marketing or communications professional who enjoys building things from scratch and is comfortable working in a growing, evolving organisation.
You do not need prior technical knowledge of energy efficiency or retrofit — curiosity and a willingness to learn are far more important. The ideal candidate will care deeply about social impact, ethical practice, and climate or energy issues, and will be motivated by helping people rather than selling products.
Essential skills, experience, and attributes include:
Proven experience in marketing, communications, PR, or a related field (around 2–5 years preferred)
Strong writing, editing, and storytelling abilities
Experience using digital platforms, social media, and analytics
Strategic thinking combined with a hands-on approach
Ability to work independently and collaboratively in a small team
Comfort with ambiguity, growth, and evolving priorities
A flexible, proactive mindset and willingness to pitch in beyond a narrow job description
What will your role look like?
Reporting to the Director, the Marketing and Communications Lead will strengthen and professionalise the organisation's marketing activity, moving it from reactive, ad-hoc activity to planned, strategic campaigns.
The initial months will focus on onboarding, building strong relationships across the team, and developing a deep understanding of services, partnerships, and organisational values.
Key responsibilities include:
Developing and delivering marketing and communications plans aligned to organisational priorities
Moving marketing activity from reactive to planned, campaign-based delivery
Leading campaign planning and execution for new service launches and existing services
Supporting the growth of an ethical, scalable B2C service for households able to self-fund home energy improvements
Managing and developing social media channels, particularly Facebook
Creating clear, compelling content across multiple channels, including websites, social media, and printed materials
Taking content ownership for two websites (organisation-wide and service-specific)
Developing clear audience targeting and consistent messaging across multiple brands
Generating and nurturing leads, with sales handled by other staff
Capturing and communicating impact through case studies, outcomes, and stories
Supporting funding, partnership, and stakeholder communications through clear messaging
Coordinating with external suppliers such as web designers and graphic designers
Working closely with directors, managers, councils, utilities, and charity partners
Representing the organisation at events, meetings, and community engagement activities
Balancing desk-based strategy and planning with field-based work as appropriate
Working creatively within very limited paid advertising budgets
Occasional travel across Lancashire and some evening or weekend event work (with time off in lieu)
What's next? It's easy! Click “APPLY” now! We can't wait to hear from you!
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