Overview
Administrative Assistant/Receptionist role at NHS Scotland. NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.
Are you interested in being part of Tayside Sexual and Reproductive Health Service? A rare and exciting opportunity has become available to work as part of Tayside Sexual and Reproductive Health Service as a Receptionist / Administration Assistant. Tayside Sexual & Reproductive Health Service is a strictly confidential and friendly service working to meet the Sexual & Reproductive Health needs of anyone who lives in Tayside. This post is a key role within Tayside Sexual and Reproductive Health Service’s administration team and is based in Ninewells Hospital, Dundee. We require someone who can demonstrate excellent communication and interpersonal skills, both in person and by telephone and be capable of providing general assistance to patients, carers, and staff within this busy department. You will perform reception, telephony, and general admin duties for Tayside Sexual and Reproductive Health Service. This post will also undertake uncomplicated document production, predominantly letters. Candidates should have experience of using a range of IT systems and packages and possess excellent communication and keyboard skills. You should also have previous experience of working in a patient environment or a similar situation involving contact with members of the public. Relevant experience of medical terminology is desirable. You will be able to deal effectively with a number of simultaneous tasks and have the ability, commitment and judgement to ensure deadlines and actions are delivered. You will be required to achieve the mandatory Induction standards for Healthcare Support Workers in Scotland and to comply with the Code of Conduct throughout your employment.
Please note: This post does not meet Home Office Guidelines for Sponsorship/Skilled Worker Visa.
Informal enquiries to: Claire Black, Admin Team Lead / Project Support Officer, Tayside Sexual & Reproductive Health Clinic, Ninewells. Email – Claire.black2@nhs.scot
Hours of work are: 30 hours
Responsibilities
* Provide reception, telephony, and general administrative support for Tayside Sexual and Reproductive Health Service.
* Assist patients, carers, and staff within this busy department with excellent communication and interpersonal skills.
* Undertake uncomplicated document production, predominantly letters.
* Use a range of IT systems and packages with strong keyboard skills.
* Work in a patient environment or in a role involving contact with members of the public.
* Manage multiple tasks, meet deadlines, and exercise good judgement.
* Achieve mandatory Induction standards for Healthcare Support Workers in Scotland and comply with the Code of Conduct.
Requirements / Qualifications
* Experience of using a range of IT systems and packages; excellent communication and keyboard skills.
* Experience of working in a patient environment or a context involving contact with the public.
* Desirable: experience of medical terminology.
* Ability to handle multiple tasks, meet deadlines, and exercise commitment and judgement.
Additional Information
* Application: Apply via the Jobtrain process. Do not upload a CV as it will not be used for shortlisting.
* Posts close at midnight on the indicated date.
* For help to complete an application on Job Train, see the NHS Scotland guidance.
* View our accessibility statement: NHS Scotland accessibility statement.
* If invited to interview, contact the Hiring Manager to discuss any special requirements.
* Correspondence is by e-mail; ensure your e-mail address is accurate.
* Please check your e-mail regularly (including junk folders) and your Jobtrain account for updates.
* Jobtrain Candidate Support Hub is available for system issues.
* We recommend using Google Chrome or Microsoft Edge when using Jobtrain.
* Once you have submitted your application, you will be unable to make amendments.
* Current NHS Tayside staff should update their Jobtrain profile to reflect their employer.
* Note: This post does not indicate sponsorship for visa qualifications.
* Hours: 30 hours per week; Location: Ninewells Hospital, Dundee.
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