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B2b technical customer service - medical equipment

Northampton
Permanent
BMS Performance
Service
Posted: 13 August
Offer description

Job Description

Office based role daily in Northampton

Salary - £26,000 (no flex on basic salary)


Unfortunately we can't progress your application if you will need visa sponsorship in the future. All customer service related backgrounds will be considered.


PRODUCTS: Renal Replacement Solutions - Medical Capital Equipment + Consumables

* Market leading, international organisation with great culture
* Close knit team of 4 supporting clients and patients in renal care
* Premium quality products with tangible patient and clinician benefits


THE JOB: First point of contact for all customers - B2B and B2C

* Liaising with nurses, medical engineers and estates managers in hospitals
* Around 80% of your time will be email based
* Coordinating medical equipment deliveries and replenishment
* Queries, quotations price requests, parts and maintenance
* Faults and usage issues
* Excel usage daily, pivot tables etc


THE COMPANY: A truly global manufacturer who excel across a range of medical disciplines! This division of the company specialises in kidney care, a portfolio of Continuous Renal Replacement Therapy (CRRT) equipment, consumables and support services.


THE CULTURE

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