Your newpany
Our client is a well-established,munity-based care provider offering high-quality,passionate care. With a strong local presence and reputation for excellence, the organisation delivers a range of integrated services across inpatient, outpatient andmunity settings.
Working in close partnership with healthcare providers, volunteers and the widermunity, the organisation ensures services are responsive, accessible and aligned to local needs.
My client is values-driven and forward-thinking, with a clear focus on continuous improvement, innovation and sustainability. It offers a supportive and collaborative working environment, with a strong emphasis on staff engagement, development and wellbeing.
Your new role
The Interim Head of Operations is a highly visible leadership role, working collaboratively across all departments and levels of the organisation on a wide range of strategic and operational priorities. You will provide strong leadership for the Facilities and Catering functions, ensuring the consistent delivery of safe,pliant and high-quality services that meet organisational standards and stakeholder expectations.
A key focus of the role is to lead a structured transformation programme across Facilities and Catering. This includes driving service redesign, improving operational performance, and implementing rmendations from internal and external reviews. You will be accountable for delivering agreed milestones, oues and quality standards. You will also take ownership of key operational projects, including the implementation of new systems such as asset management software, ensuring successful integration into business processes and effective adoption by teams.
As a change leader, you will drive both operational and cultural improvements, supporting managers and staff through periods of transition and embedding sustainable ways of working.
Key Accountabilities & Responsibilities
1. Leadership & Management
2. External Reviews
3. Programme & Project Management
4. Budget & Resource Management
5. Team Development
6. Business Partnering
What you'll need to succeed Qualifications & Experience
7. Degree-level qualification (or equivalent experience)
8. Extensive senior management experience
9. Proven track record of leading projects, managing budgets and overseeing tender processes
10. Experience implementing service review rmendations
11. Experience working with senior leaders, including Directors and CEOs
12. Background in a business partnering model
13. Evidence of continuous professional development
Skills & Knowledge
14. Strong leadership,munication and change management capability
15. Sound understanding ofpliance, health & safety, and regulatory frameworks
16. Highly developed written and verbalmunication skills
17. Strong organisational skills and ability to managepeting priorities
Personal Attributes
18. Strategic thinker with high emotional intelligence
19. Collaborative, solution-focused and a strong team player
20. Professional, courteous and values-driven
21. Able to work autonomously and use initiative
22. Resilient, adaptable andfortable managing pressure andplex situations
23. Effective at building relationships across all levels of an organisation
What you'll get in return
24. Impactful Work:
Play a central role in developing and delivering financial plans to support in an environment where everyone is encouraged, energised and enabled to play their part in delivering the organisation's vision.
25. Supportive Culture:
Join a collaborative team that values innovation and continuous improvement in its service of localmunities.
26. Great Benefits: