Personal Assistant Support
1. Support a busy and fast paced department within NFU Mutual
2. Part time role between 17.5 – 21 hours per week
3. Hybrid working, 80% working from home and 20% at Head Office in Stratford upon Avon
About the role
We have an exciting opportunity for an individual to join our existing PA team in a Personal Assistant Support role on a part time basis. As an indispensable hub of coordination and efficiency, you'll help drive our daily operations with precision and flair. You will support our busy Underwriting and Pricing Department involving over 200 people, which sits within NFU Mutual’s Customer Service Division.
You’ll work closely with the PA cohort to seamlessly coordinate meetings and manage correspondence ensuring all logistical pieces fall into place. You’ll action purchase orders from initiation through to processing and vendor communication, ensuring accurate and timely delivery of goods and services. In addition, you will provide general support across the team, covering everything from document preparation to data entry and communications when required.
If you're someone who thrives in a fast-paced environment, enjoys juggling multiple priorities, and takes pride in being the go-to person who keeps everything running smoothly, this is the role for you.
About you
You’re tech-savvy and confident with the MS 365 suite, especially Excel, PowerPoint, MS Forms, and the full Office toolkit. You’ve thrived in a similar role, whether admin support, secretarial, or as a PA and you bring that relevant background to the table. You’re organised, proactive, and adept at prioritising multiple tasks, keeping everything on track with finesse.
To join our team, you must also;
4. Naturally step up to support stakeholder management and collaboration, building relationships and communicating effectively across teams.
5. Be comfortable working collaboratively, teamwork comes naturally, and you know how to make collective goals happen.
6. Demonstrate great organisational skills and have experience of planning meetings.
7. Ideally have worked with purchase orders before, this would be a great advantage, but it’s something we’d happily help you grow into if needed.
At NFU Mutual, we support an inclusive workplace and value all the differences that make us unique. We celebrate the creativity and innovation that comes from diverse perspectives and experiences and share a common vision of doing the right thing for our customers and employees.
We recognise that some candidates may experience barriers during the recruitment process. So, we encourage candidates to discuss any adjustments or accommodations they need to be the best they can be throughout our recruitment process.
We're proud to be a Disability Confident Employer, a Race at Work and Women in Finance Charter signatory and welcome applications from people of all backgrounds, regardless of age, ethnicity, disability, neurodiversity, gender, religion, marital status, sexual orientation, or socioeconomic background.
Benefits and Rewards
When you join our team, you can expect a supportive culture and an attractive range of rewards and benefits including:
8. Salary up to £25,000 depending on experience (pro rata)
9. Annual bonus (up to 10% of salary)
10. Contributory pension scheme, up to 20%, including your 8% contribution
11. 25 days annual leave + bank holidays + buy/sell/save holiday trading scheme
12. A Family Friendly policy that helps you balance your work and family responsibilities
13. Access to savings at High Street brands, travel and supermarkets
14. £20 contribution to a monthly gym membership – subject to T&Cs
15. Health and wellbeing plan - cashback for dentist, opticians, physio and more
16. Access to voluntary benefits, including health assessments, private medical insurance and dental insurance
17. Employee Volunteering - volunteer in the community for one day each year
18. Unlimited access to Refer a Friend £500 bonus scheme
19. Life Assurance cover of 4 x salary
20. Employee discounts of 15% on a range of NFU Mutual insurance policies.
Working at NFU Mutual
We’re one of the UK’s leading general insurance and financial services companies. For over 110 years we’ve put our customers at the heart of everything we do. Our people are just as important to us.
We pride ourselves on being “a great place to work” and our Gallup Exceptional Workplace 2025 award was not only awarded with Distinction but also named us as the first UK-based company to receive a Gallup Exceptional Workplace for ten years in a row. We are also the only Insurer to feature in the LinkedIn Top 15 Companies 2025 list of ‘Best midsize employers to grow your career in the UK’, the Glassdoor Best Places to Work UK List 2023 and 2024, and were recognised as a certified UK Top Employer by the Top Employers Institute in 2023, 2024 and 2025.
We offer a supportive culture where we empower and inspire our people to perform, offer them opportunities to grow, and recognise and reward their contribution. Our people are proud to work for a company that respects them and their communities, and they trust us to be financially sustainable, so we are successful now and in the future.