Time Appointments are recruiting on behalf of a leading transport business based in Felixstowe who are thrilled to be looking for a Traffic Operator to join their friendly team. Our client is looking for an experienced Traffic Operator to have the responsibility of the routing and planning of own vehicles. Key Duties & Responsibilities: * Routing and planning of own vehicles and dedicated subcontracted haulage suppliers with consideration for delivery time, driving hour’s legislation and vehicle operating restrictions. * Booking VBS slots in accordance with work requirements * Inputting data on the in-house system to create job files * Revenue rating customer jobs and cost rating haulage supplier’s work * Printing delivery notes * Spot sub-contracting work to other haulage suppliers * Dealing with clients and contractors by phone, and email * Liaison with customers to ascertain their requirements, booking of suitable transport, payment of charges and final delivery arrangements * General office admin as deemed necessary by Line Manager * On call for out of hours and weekends for own vehicles and suppliers. Skills & Experience Required: * Minimum of three years’ experience in the routing of containers * Transport experience is a necessity * The ability to be meticulous and consistent with close attention to detail * Computer literate with previous knowledge of Destin8 and the port VBS system * The ability to work under pressure is essential * Excellent verbal and written communication skills * Flexible and adaptable with an excellent attitude to Customer Service