Customer Service Advisor Derby £25.5k Bonus We are recruiting for an experienced customer service advisor to join the team on behalf of our client based in the Allenton area of Derby. Working Hours: You will work a Saturday and Sunday every third week. On these weeks you will get 2 weekdays off. Monday to Friday (Apply online only) / (Apply online only) on a weekly rotation Saturday working hours are (Apply online only) Day to day includes Acting as first point of contact for customers in person, over the telephone and via e-mail. Advise and recommend the clients services dependent on their needs Upsell and promote the companies service wherever possible Complete administrative tasks, filing, copying and data entry. General Housekeeping. About you Minimum 2 years experience in a customer facing role essential, experience in a sales environment would be desirable. Confident communicator, ability to advise and recommend options to customers Administrative skills, proficiency in Microsoft Packages. Fluent in English both written and verbal. GCSE Pass in Maths and English or equivalent (Please be aware a basic Math's, English and reasoning assessment forms part of the interview process for this role)