Overview
This is a flexible, hybrid role and can be based from either of our offices in Peterborough, Manchester or Stoke. We also have largely remote options available.
Role Purpose
As a Senior Delivery Manager, you will lead a portfolio of technology delivery initiatives across Markerstudy. You’ll play a key role in ensuring our delivery teams are focused on the right priorities, performing at their best, and consistently delivering value to the business. Working closely with the Lead Delivery Manager, PMO and senior stakeholders, you’ll drive delivery excellence, support scaled delivery, and foster a culture of openness, collaboration and continuous improvement.
What team
This role sits within our IT Delivery team.
Key Accountabilities and Responsibilities
* Oversee a portfolio of technology initiatives aligned to strategic and business priorities
* Plan, sequence and schedule delivery work based on priority, capacity and dependencies
* Track progress against portfolio roadmaps, proactively identifying risks and opportunities
* Ensure consistent adoption of delivery best practice across teams
* Lead, coach and support Delivery Managers and Agile squads
* Promote self-organisation, collaboration and continuous improvement
* Track and analyse key delivery performance metrics
* Consolidate and present portfolio-level reporting for senior stakeholders
* Build strong relationships and ensure transparency with stakeholders
* Manage resource and capability planning across squads
* Actively manage risks, issues, assumptions and dependencies
* Support cross-squad collaboration and alignment
Skills, Experience and Knowledge
* Proven delivery leadership experience (Delivery Manager, Agile Coach, Scrum Master), including line management of Delivery Managers
* Strong knowledge of Agile and Lean ways of working (Scrum, Kanban, XP)
* A track record of leading and coaching high-performing teams
* Excellent stakeholder management and cross-functional collaboration skills
* Experience in planning, forecasting and performance tracking
* Good understanding of software delivery and the SDLC
* Strong facilitation and influencing skills, with the ability to drive organisational change
Preferred
* Experience managing scaled delivery across multiple teams or portfolios
* Experience contributing to strategic planning and decision making
* Agile certifications such as CSM or SAFe Agilist
What we offer in return
* A collaborative and fast paced work environment
* Health care cash plan
* Yearly bonus scheme
* 25 days annual leave plus Bank Holidays and the ability to buy additional leave (annual leave also increases with service)
* Life Assurance 4x annual salary
* Vibrant, modern offices
About the business
Markerstudy is a leading provider of private insurance in the UK, insuring around 5% of the private cars on the UK roads, 20% of commercial vehicles and over 30% of motorcycles in total premium levels of circa £1.2b. Markerstudy also has a large and growing direct presence in the market as well.
Having acquired and successfully integrated Co-op Insurance Services in 2021, BGLi in 2022 & Atlanta in 2024. Markerstudy are now pursuing innovative pricing techniques, taking advantage of an award-winning insurer hosted rating platform, whilst challenging existing embedded processes.
Seniority level
* Mid-Senior level
Employment type
* Full-time
Job function
* Project Management and Information Technology
* Industries
* Banking
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