Reactive Works Coordinator Fire & Security Were looking for an organised Service Desk Dispatcher to manage and schedule reactive service works across a designated region. Location : Blackburn/Office Based Salary : £27,040.00 Hours : 40 hours per week Holidays : 23 days (increasing to 25) bank holidays Benefits : Company Pension and Death in Service Youll plan engineer workloads and routes, manage stock requirements, liaise with clients, and keep diaries running smoothly to agreed deadlines. Essential: Experience in planning and managing engineer workloads Strong scheduling, logistics, and route planning skills Confident communicator with good customer service skills Solid admin skills with intermediate Excel knowledge Nice to have: Experience using Clik Fire & Security industry knowledge