Smile Dental Care is looking for a Patient Care Coordinator to join our growing team in Delhi! If you’re passionate about delivering excellent patient experiences while keeping daily operations running smoothly, this is the perfect opportunity for you.
As a key member of our front‑office team, you will be the first point of contact for our patients—ensuring every interaction is welcoming, professional, and seamless from the first call to the final appointment.
Responsibilities
* Manage incoming phone calls and schedule appointments using our practice management software
* Provide clear, compassionate explanations of treatments, timelines, and costs
* Assist patients with financial arrangements, insurance queries, and payment plans
* Maintain an accurate and efficient appointment calendar, minimizing no‑shows and optimizing schedule flow
* Meet performance goals related to bookings, call handling, and patient engagement
* Handle patient communications across phone, email, text, and WhatsApp
Qualifications
* Excellent communication and interpersonal skills
* Strong organizational and multitasking abilities
* Patient‑focused mindset with empathy, professionalism, and a proactive approach
* Comfortable using MS Office; experience with dental/practice management software is a plus (training provided)
* Ability to thrive in a fast‑paced, team‑oriented environment
Why Join Us?
* Be part of a supportive, growth‑focused dental team
* Meaningful role directly impacting patient experience
* Training provided with opportunities to grow within the organization
* Work from office opportunity at Delhi Dwarka office during UK working hours
Seniority level
Entry level
Employment type
Full‑time
Job function
Health Care Provider
Industries
Hospitals and Health Care
Referrals increase your chances of interviewing at Smile Dental Care UK by 2x.
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