Activities - Activity and Leisure Supervisor - AT3
Sandford, Wareham, Dorset, United Kingdom
Job Description
At Parkdean Resorts, we’re looking for an enthusiastic and proactive Activity & Leisure Supervisor to help deliver our exciting activity and leisure programme. If you love working with people, enjoy being hands‑on, and have a passion for creating safe, engaging experiences, this role is the perfect next step.
As an Activity & Leisure Supervisor, you will support the Activity & Leisure Manager in coordinating and delivering high‑quality activities across the park. You’ll supervise day‑to‑day activity operations, guide and support your team, and ensure guests enjoy safe, memorable, and fun experiences from start to finish.
What you will be doing...
* Deliver a high‑quality swimming pool and activities programme with engaging, fun, and inclusive guest experiences.
* Maintain a safe environment for guests and team members, ensuring correct use, handling, and storage of equipment, chemicals, and plant rooms.
* Oversee daily management of all leisure facilities, including the swimming pool and activities programme.
* Ensure pool plant, safety systems, and equipment are well‑maintained and managed in line with the SPLASH manual and company standards.
* Ensure Lifeguards are fully trained, qualified, and compliant with RLSS and STA requirements.
* Carry out and oversee water quality and chemical testing in line with operating procedures.
* Lead, motivate, and support the leisure and lifeguard teams, including conducting regular 1‑2‑1s.
* Contribute as part of the Wider Heads of Department team to deliver park‑wide success.
* Maintain a high standard of presentation, cleanliness, and safety across all activity and leisure areas.
* Monitor performance and guest feedback to continuously enhance the activity schedule and participation levels.
* Undertake continuous professional development in key areas such as customer care, pool plant, lifesaving skills, and health & safety.
About you...
* A valid NPLQ Lifeguard qualification, or a strong swimmer willing to complete the qualification.
* Experience managing, coaching, and developing a team in a leisure or customer‑focused environment.
* Excellent relationship‑building skills and confidence working with internal teams and external guests.
* Strong commercial awareness with the ability to maximise participation and satisfaction.
* A valid First Aid at Work certificate.
* Flexibility to work varied days including weekends, evenings, and bank holidays.
* A customer‑focused mindset and passion for delivering memorable guest experiences.
Benefits
* The chance to develop your skills and boost your career across our 65 parks – we’ve got your back when it comes to training!
* Employee Assistance Programme – a 24/7 confidential helpline for counselling and support.
* 50% discount for you and a 25% discount for friends and family when booking your holiday with us.
* Team member discount of 30%, available on everything from food to drinks and leisure activities.
* Discounts on meal kits, local gyms, and other brands.
Parkdean Resorts takes safeguarding seriously; therefore background checks including DBS (or equivalent) will be carried out if appropriate.
We want to create an environment and recruitment process where people feel safe and comfortable to talk about disability. For any reasonable adjustment requests as part of the recruitment and assessment process, please contact the reasonable adjustments team.
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