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Quality improvement & capability manager

Stevenage
Mbda Uk
Capability manager
€60,000 a year
Posted: 12h ago
Offer description

Location: Stevenage

Reporting directly to our UK Head of Excellence, you'll act as a strategic architect for product integrity across our engineering and manufacturing functions. This is a high–visibility role for a mentor who can bridge the gap between design intent and world‑class production, ensuring mission‑critical technology is "designed for excellence" long before it reaches the shop floor!


Salary

Circa £60,000 depending on experience


Dynamic (hybrid) working

3 days per week on‑site due to workload classification


Security Clearance

British Citizen or a Dual UK national with British citizenship. Restrictions and/or limitations relating to nationality and/or rights to work may apply. As a minimum and after offer stage, all successful candidates will need to undergo HMG Basic Personnel Security Standard checks (BPSS), which are managed by the MBDA Personnel Security Team.


Benefits

* Company Bonus: up to 21% of base salary
* Pension: maximum total (employer and employee) contribution up to 14%
* Flexible working: We welcome applicants who are looking for flexible working arrangements
* Enhanced parental leave: up to 26 weeks for maternity, adoption and shared parental leave with additional enhancements for paternity, neonatal leave and fertility treatments
* Facilities: Fantastic site facilities including subsidised meals and free car parking
* Healthcare Cash Plan: Option to claim cash back on everyday healthcare expenses such as optical, dental and general wellbeing
* Private Medical Insurance: Eligible employees are enrolled as standard into the company‑funded Private Medical Insurance benefit


The opportunity

Operating within the Quality Excellence function, you will lead the shift toward a proactive, "right‑first‑time" culture. We are looking for a coach and facilitator to tackle sophisticated challenges, using FMEA and DMAIC methodologies to empower our teams and ensure zero‑defect excellence across our entire product portfolio. It’s a genuinely exciting chance for a determined individual to drive real change while pursuing their own career growth.


Day to day focus

* Risk Mitigation: Support the quality and engineering functions through APQP toolsets and facilitate workshops, coaching teams on DFMEA and PFMEA best practices to ensure risks are identified and "designed out" early in the project lifecycle.
* Design to Production Link: Guide the transfer of "Special Characteristics" and severity ratings from design intent into practical Control Plans; partner with manufacturing to ensure risks identified in FMEAs are managed with realistic measurement methods and robust control plans.
* Process Stability & Coaching: Mentor teams through DMAIC cycles to stabilise production and improve yields; support others to use data to monitor performance and reduce variation from launch through the entire product lifecycle.
* Problem Solving & Lessons Learned: Lead and coach the Root Cause Analysis process when quality issues arise; ensure findings feed back into FMEAs and Control Plans, keeping them as living documents to prevent recurrence.
* Standards & Audit Support: Act as the subject‑matter expert for risk‑related audits, ensuring risk management meets EN9100 / ISO 9001 standards and using Action Priority logic to help prioritise engineering changes and validation testing for high‑risk items.


Qualifications and experience

* Professional Experience: 5+ years in a mission‑critical, regulated environment (Defence, Aerospace, or Automotive); experience leading teams and mentoring staff on quality principles is essential.
* Technical Background: Engineering background (HNC/HND or higher) with expertise in electronics, manufacturing and design.
* Standards: Excellent knowledge of EN9100 / ISO 9001 and competent in AIAG & VDA FMEA Handbook or SAE J1739 methodologies.
* Product Risk: Proven track record in managing product risk through DFMEA, DFx, PFMEA and development of robust Control Plans.
* Problem‑Solving & Tools: Highly proficient in Root Cause Analysis (8D, 5‑Why) and experienced with FMEA software such as APIS IQ‑FMEA, Relyence or similar.
* Lean Six Sigma: Certified Black Belt with a proactive approach to identify and mitigate risks early to prevent field failures; experience with DMAIC cycles is preferred.
* Influencing & Facilitation: Strong influencer and skilled facilitator, bridging the gap between design and shop‑floor teams through coaching and mentoring to drive a "Quality First" culture.
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