Servicenow in Staines-upon-Thames is seeking a Customer Success Senior Platform Architect to help establish a technical foundation on the ServiceNow Platform. This advisory role focuses on guiding customers and internal teams to create solutions that drive successful outcomes.
Responsibilities include working with executive teams to translate goals into a customer roadmap, ensuring instance health, and supporting the sales process. Ideal candidates will have 8+ years in professional services and experience integrating AI into workflows.
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