How youll make a difference
As a Business and Administration Support Officer, you will provide a fully comprehensive and confidential business and administration service to allocated service managers in our Integrated Children’s Service.
What you will be doing
* Providing advice to customers, contacts, external organisations and colleagues, you will ensure they receive appropriate guidance about policies and procedures.
* You will carry out research, collate data and present information within your area of service specialism. This may include drafting documentation and clear, accessible findings, managing diaries and making appointments.
* It will be your responsibility to coordinate responses to queries, MP enquiries, complaints and requests, relaying those youre unable to resolve to more senior members, ensuring the customer is informed accordingly.
* You will provide a wide and varied range of administrative tasks to assigned projects, ensuring written reports are compiled, support is provided and records are accurate which will help to inform decision making.
* It will be key for you to provide support to our personal assistants to cover during busy periods and for annual leave.
What we need from you
* We require you to hold a minimum qualification of 3 GCSEs, including English and maths, or have equivalent relevant experience within a similar role in administration.
* It is essential that you can communicate effectively to service users, professionals and partnership agencies using a variety of media.
* You must be able to demonstrate IT knowledge and its practical application, including experience of using Microsoft Office, databases and r unning standard reports.
* You will have experience of basic financial procedures such as petty cash, invoicing etc.
What you need to know
* Salary will be pro rated to hours worked.
* Your working hours will be Monday and Tuesday all day and Wednesday afternoon.
* This role is hybrid, with a mixture of working at our office in Badminton Road, Yate and working from home.
Interviews will be held on Monday 11th May 2026.
How a career at South Gloucestershire Council is different
* As part of our benefits package, you will receive generous annual leave (pro rata), employee wellbeing support and you will have access to a range of staff discounts, including eye tests, travel, shopping and leisure activities.
* We recognise that our diverse team of skilled and dedicated people make us a great place to work. We welcome applications from everyone and ensure that individuals are selected, promoted and developed on the basis of their merits and abilities.
* We know our team work best when they have balance in their lives, and we offer genuine flexibility to help them achieve that work/life balance.
* We invest in the careers of our people, and we are recognised for the quality, breadth and depth of our training and development offer, which helps our people make the greatest long-term difference in their work.
* What’s special here is the strength of the team ethos, the support and the training.
Our teams at South Gloucestershire Council are making a real difference to the lives of people who live, work and learn here.
* Were building and shaping communities which people are proud of.
* Were working with the most vulnerable in our community to help them achieve what they want in life.
* Were investing in our schools to ensure every child and young person in South Gloucestershire achieves their full potential.
Weve achieved a great deal, but we need talented and dedicated people to ensure we continue to make a difference.
We’re making a difference, be part of it!
To view the full job description, please click this link: Business and Administration Support Officer - Job Description