Tenancy Accounts Coordinator
We are currently looking for an experienced Tenancy Accounts Coordinator to join our support HUB based in Bristol.
Key Responsibilities
* This challenging role deals with both the internal and external customer and is an integral part of the lettings process.
* Control of our Clients Accounts ensuring funds are allocated in a timely manner and resolution to unallocated monies.
* Communication with landlord and tenants, keeping them up to date with progress reports and managing expectations.
* Chase and collection of rent arrears in accordance with SLA. Provision of quality information to the business and to the customer regarding client accounts and statements.
* Timely and efficient handling of refunds, terminations, deposit releases/Compliance with current legislation (RICS, ARLA) Data and records maintenance.
Experience and Skills Required
* Excellent customer service skills and experience in an accounts environment would be an advantage.
* Excellent interpersonal skills.
* Will be able to prioritise your workload in order of urgency.
* Good IT skills are required.
Benefits
* Continued opportunities for career progression.
* Award winning training.
* Fantastic company culture.
* Birthday off.
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