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Supply chain & export administrator

Birmingham (West Midlands)
Permanent
Scc
Export administrator
Posted: 3 July
Offer description

Contract Type

: Permanent

Salary Package: £, plus large company benefits, a broad flexible benefits scheme, and paid-for volunteering days a year

Hours: am – pm Monday – Friday Interview Process: -stage process

Why SCC?

1. An inclusive workplace
2. Excellent package: solid basic and company benefits
3. Hybrid working & core hours in line with role requirements
4. Career development and life-long learning opportunities
5. Opportunity to join Europe's largest privately-owned IT Company
Role purpose: The Supply Chain & Export Administrator plays a vital role in the Warehouse and Logistics office, performing essential administrative duties. The responsibilities will include processing orders, coordinating with warehouse colleagues, internal departments, and couriers to ensure the efficient and timely shipment of orders. These efforts contribute to the smooth operation of the business and the satisfaction of our customers. Key responsibilities:
6. Working alongside the Central Operations Teams to ensure all orders are processed according to schedule deadlines. Ensure pick labels are dropped to the floor and carrier notes are allocated throughout the day in a timely manner. Ensure the requests for consignment details and POD’s are carried out. Any orders where a consignment number cannot be found needs to be investigated using a query order check list
7. Action tasks on the Task Manager system, including requests for shipments, quotes and any other information requested by internal colleagues.
8. Creation of purchase orders for delivery services in a timely manner
9. Liaise with couriers regarding relevant bookings including specialist deliveries or same day shipments.
10. Action requests for consignment numbers and proof of delivery (PODs) and investigate if they are not available.
11. Assist sales branches and customer services with any delivery queries and escalate where necessary
12. Assist with scheduling SCC Transport and liaising with the drivers to ensure a smooth operation within the department.
13. Support the administration team with export related activities and duties. Undertake external training to become qualified and proficient in the rules & regulations surrounding exporting goods.
Skills and experience:
14. Proficient in computer use
15. Excellent telephone manner and effective communication skill
16. Must be able to obtain the Government and/or Police Security levels required to meet the operational requirements of the role (no caveats) and as per the requirements stipulated in relevant customer contracts
17. Demonstrate a strong work ethic
18. Must be customer focused and proactive in problem solving.
19. Experience or knowledge of a warehouse environment preferrable but not essential
20. Work well independently and as part of a team
21. Organised and possess effective time management skills
22. Ability to problem solve
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