At The Mix Global and we’re on a mission to make insights famous for the world’s leading brands. Since 2012, we have been combining the best of qualitative & quantitative research, strategy, and creativity to answer what, why, how, and who in equal measure. Based in London and New York, but operating globally, the team is a bunch of diverse, committed, enthusiastic, and hardworking people. Together, we work with amazing brands, including Diageo, Nike, LEGO, JustEat and PepsiCo. Oh, and we work a 4-day week – that's right, we don’t work Fridays! This position is to work from our Bermondsey office in London, and you will be required to come to the office 3 days per week. The role We’re looking for a curious, driven and rigorous Researcher to join our growing insights team. You will be responsible for supporting and leading qualitative research projects that inform key business decisions, product development, marketing strategy, and customer experience improvements. You'll have the support of an experienced team, and plenty of space to make your mark. What you’ll be doing On any given day, you might be: Designing and running qualitative market research projects from brief to delivery, including in-depth interviews, digital and face-to-face ethnography, workshops and desk research. Writing thoughtful recruitment specs and creative discussion guides – so we’re speaking to the right audiences and getting the very best out of our participants. Analysing and interpreting qualitative research data to generate actionable insights. Writing clear, concise reports and presentations for internal stakeholders and clients. Collaborating with client teams across marketing, insight, product, innovation and brand. Managing relationships with third-party research suppliers or panel providers Stay updated on market trends, consumer behaviours, competitor activities, and what’s happening in the wider world Contributing to our thinking about research methodology, tools and best practice We think you'll be someone who ha s: Around 2 years of experience in qualitative research. You might call yourself a market researcher, user researcher, social researcher or a journalist. You may have built your skills in a formal research setting or picked them up through other routes. We care more about how you think than where you learned it. Managed projects through from start to finish, from design and fieldwork to analysis and delivery, with a sense of what good looks like at each stage, Designed and conducted qualitative fieldwork e.g. interviews, groups, digital or face-to-face ethnography, workshops and desk research A solid grounding in analysis - you’re comfortable making sense of qualitative data and pulling out clear insights Experience with research platforms and digital tools, and/or comfortable learning new ones Communicated insight in a way that’s clear, punchy and engaging, whether in a deck or a room full of stakeholders If this sounds like you, you’ll be a good fit: Whether it’s friends, colleagues or clients, people often comment that you ask good questions, you’re a good listener, or you bring energy that gets people talking. You’re naturally curious - about people, ideas, behaviours, culture, business You’re someone who gets stuck in. You take initiative and make things happen. You’re a compelling communicator. You know how to tell a story that resonates, and you can write clearly, without waffle. You care about the craft of research and appreciate that rigour and creativity go hand in hand. You’re comfortable wading through large quantities of information - spotting patterns, making connections, and pulling out what really Perks of working for The Mix: We have been working a 4-day week since 2017 - that is right, we don’t work Fridays! We offer 25 days of annual holiday plus public holidays. Healthshield cash back plan Unlimited access to coaching sessions through More Happi. We offer an international sabbatical for those with us for 3 years (3 weeks working in another country / 2 weeks additional annual leave). We are part of the Cycle to Work scheme. We are a sociable team that enjoys team lunches, monthly drinks, and quarterly team activities. Not sure you tick every single box? That’s ok – we'd still love to hear from you. If you’re excited about the role and think you could be great at it, get in touch. £32,500 - £34,000