Internal Sales Support Co-ordinator
ReeVR are looking for a proactive and highly organised Internal Sales Support Co-ordinator to join our clients fast paced manufacturing business.
The Internal Sales Support Co-ordinator is a key role within a small team, where you will be responsible for managing customer accounts, supporting the Sales function, and ensuring the smooth processing of orders.
The Internal Sales Support Co-ordinator will be self-motivated, customer-focused and experienced in a manufacturing environment, with strong attention to detail and excellent communication skills.
1. Manage sales order processing from start to finish, ensuring accurate entry and updates within the MRP system.
2. Support the Sales team with the creation, administration and follow-up of quotations, pricing, and customer proposals.
3. Raise and manage purchase orders, maintaining proactive communication with suppliers to confirm delivery dates and address potential delays.
4. Maintain high standards of data accuracy throughout all order entry and administrative processes.
5. Oversee the full RMA process using customers RMA software (full training provided)
6. Provide exceptional customer service, responding promptly and professionally to customer enquiries, order updates and return-related queries.
7. Act as a key liaison between Operations, Materials and Sales, helping to schedule an...