The Brand
WeComm have partnered with an ever-growing omnichannel, multi-brand retailer in their search for a Chief Technology Officer. This brand is huge on being able to offer premium and luxury products at affordable price-points. This organisation offers their customers omnichannel access to products from over 150 brands. With over 200 physical stores and a growing digital offering, this brand is on an upward growth trajectory, and they see technology as a critical growth level for them.
The Role
The Chief Technology Officer will lead the brand's technology function, overseeing Digital Infrastructure, eCommerce Platforms, Data Systems and Emerging Tech that powers business growth and customer experience. With responsibility for enterprise-wide technology strategy and innovation, the CTO will build a scalable, secure and customer-first systems to support the brand's omnichannel retail, international expansion and digital transformation strategies.
The Person
The successfully appointed Chief Technnology Officer will have demonstratable experience, within the retail industry, across the below areas:
* Defining and delivering a long-term technology roadmap that aligns to commercial, digital and customer experience goals.
* Acting as a strategic partner to executive leaders across Retail, Digital, Marketing & Product functions.
* Leading the development and evolution of digital platforms including eCommerce sites, mobile apps, CRM systems, and loyalty tools.
* Overseeing core IT infrastructure, cloud architecture, cybersecurity, and data governance.
* Building and leading data analytics and BI capabilities to inform decisions in marketing, supply chain, retail, and product.
* Embedding data-first culture and tools across departments to drive efficiency and insights.
* Building and leading high-performing cross-functional tech teams (engineering, IT, product management, digital delivery).
* Overseeing relationships with key tech providers (e.g. Shopify, Salesforce, ERP vendors), managing contract negotiations, integrations and performance metrics across platforms.
* Identifying and implementing technology solutions that elevate customer experience and operational agility.
* Experience presently/recently operating in the RETAIL industry, in a Technology Leadership capacity.