Commercial account handler

Job Description

Commercial Account Handler

Location: East Grinstead (Hybrid working available if desired)

Package: £Negotiable + Benefits


As part of our ongoing commitment to looking after our clients & team we are looking to appoint a Commercial Account Handler, working out of our office in East Grinstead. The new hire will help ensure that workloads remain balanced and clients receive the service level they are used to.

This role is designed to assist client with day to day requirements (MTA’s, document queries, SME renewal reviews) whilst supporting the Account Executives with renewal preparation and new business quotations.


The day to day:

1. Assisting clients on renewals, new business quotations, managing relationships with key stakeholders and delivering outstanding service to them
2. Proactively develop a pipeline of referrals from existing clients to obtain new business
3. Working with clients to expand and develop their coverage to ensure they have the right cover
4. Liaising with the broking and support team to ensure all documentation is accurate
5. Actively negotiating with Underwriters as required to secure the best terms
6. Working in a compliant and timely manner on all cases.
7. Ensuring Retention levels and income targets are achieved.