Job description:
Join Our Team at TJ Hamilton & Co Ltd – Customer Service Advisor / Receptionist
About Us
T J Hamilton is a family-run used car centre and Volkswagen Authorised Repair Centre. With a strong reputation for exceptional customer care, we pride ourselves on providing a welcoming and professional experience, whether customers are purchasing a new car or maintaining their current one.
The Role
We're looking for a Customer Service Advisor / Receptionist to be the welcoming face of our showroom. This role is ideal for someone who enjoys meeting people, is naturally friendly, and thrives in a varied, busy environment.
No previous experience is required — full training will be provided.
If you have the right attitude and enjoy working with people, we'd love to meet you.
Your Responsibilities:
Welcoming customers to the showroom and directing them to the right department (Sales or Service).
Handling phone calls in a professional and friendly manner
Assisting the Sales Team with general customer enquiries and support.
Assist the Aftersales Department in carrying out appointments and MOT bookings
What We're Looking For:
A positive, approachable personality
Someone who is friendly, well‑presented, and enjoys helping others
Confidence in speaking with customers in person and on the phone
Willingness to learn — experience is welcome but absolutely not essential
Why Join Us?
* Be part of a respected, long‑established local business
* Enjoy a friendly team environment with opportunities to develop your skills.
* Based in Cookstown with a convenient showroom location.
* Hours of Work Monday to Friday
Full Training will be provided
Salary is Dependent on Experience, Full Private Medical Care after probationary period.
If you're enthusiastic, people‑focused, and ready to learn, we'd love to hear from you
Job Types: Full-time, Permanent
Pay: £26,500.00-£30,000.00 per year
Benefits:
* Company pension
Work Location: In person