Job Description
IT Support Officer – Navantia UK (Methil)
Navantia UK is looking for a proactive IT Support Officer to support our growing operations at the Methil site. This role is ideal for someone who enjoys being close to the business, understands user needs, and can translate those needs into reliable, effective technology solutions.
The Role
You’ll act as the key link between site teams and the wider Technology & Security (T&S) function, ensuring IT services support day-to-day operations and longer-term business goals. From hands-on user support to advising on new technology implementations, you’ll play a vital role in keeping the site connected and productive.
What You’ll Be Doing
* Provide first- and second-line IT support for PCs, laptops, printers and related hardware
* Support users across Windows 11 and Microsoft 365 environments
* Actively communicate with business areas to understand IT needs and priorities
* Collect, manage and coordinate IT demand with the Technology & Security team
* Advise and support colleagues on IT-related queries and solutions
* Act as a subject matter expert for IT at site level
* Support and lead business change linked to new systems or technology rollouts
* Act as a conduit between users and technical delivery teams to ensure requirements are clearly understood and met
What We’re Looking For
* Relevant IT qualification (hardware-focused preferred)
* Recent IT support experience in a busy office or operational environment
* Proven experience supporting PCs, laptops, printers and user hardware
* Strong working knowledge of Windows 11 and Microsoft 365
* Clear communicator with a customer-focused mindset
* Organised, proactive and able to manage multiple priorities
Why Join Navantia UK?
* Be part of a growing UK engineering and industrial organisation
* Work in a varied, site-based IT role with real business impact
* Join a collaborative team that values practical solutions and continuous improvement
If you’re an IT support professional who enjoys working close to the business and making technology work for people, apply now to join Navantia UK in Methil.
Additional Information
Equal Opportunity: We are dedicated to fostering an inclusive and diverse workplace. To ensure equal opportunities for all candidates, we commit to a fair and unbiased recruitment process at every stage. This includes ensuring hiring managers are aware of legislation, providing reasonable accommodations for candidates with disabilities, and actively seeking to eliminate any form of discrimination based on race, gender, age, religion, sexual orientation, or any other protected characteristic. Our goal is to create a recruitment environment where every candidate feels valued and has an equal chance to succeed.
If you experience difficulties or are unable to apply for a role on-line please contact us at people.skills@harland-wolff.com and one of the team will be in contact to help you.
* Competitive salary
* Company pension
* Life Assurance
* L&D opportunities
If you experience difficulties or are unable to apply for a role on-line please contact us at people.skills@harland-wolff.com and one of the team will be in contact to help you.