We are excited to be working in partnership with a well-established family run Hearing Specialist who have a fantastic full-time permanent opportunity to join their team in the Lewes area. Our client is looking for someone who is a qualified Dispensing Optician that can become a valuable member of the team!
The Role:
This role is essential to provide outstanding support to customers and patients’ while contributing to the efficiency of the stores. The ideal candidate will be a qualified Dispensing Optician and registered with the GOC.
Responsibilities:
* Managing the whole dispensing process to ensure highest standard of service
* Fit contact lenses and provide guidance on their care and usage, including follow-up appointments.
* Collaborate with optometrists to ensure seamless patient care and follow-up on prescriptions.
* Serve as the first point of contact for patients, addressing inquiries and providing exceptional customer service.
* Interpret optical prescriptions written by optometrists or ophthalmologists
* Offer appropriate advice and guidance to patients visiting the practice on a range of common eye medical conditions
* Manage product displays, restock inventory and arrange for repairs or adjustments to eyewear
Experience
* Qualified Dispensing Optician
* Fully Registered with the GOC
* Experience as a dispensing optician essential
* Experience in staff training
* Knowledge of the Optical and Hearing industry
* Knowledge of Optical and Hearing process and products
* A strong commitment to customer care and a customer-focused approach to work
* Excellent communication skills, to give clear advice to customers
* Empathy and understanding of patients' eye health needs
* Teamworking skills, and the ability to lead and motivate staff
* Attention to detail
Benefits:
* Bonus scheme (2% on GPM)
* Staff Discount
* Access to Leightons Learning Academy
* Contribution towards Gym/Club membership
Schedule:
* 09:00 – 17:30 Monday to Friday, with some weekend working required
If you meet the criteria above and would like to hear more, please contact our specialist perms consultant Caleb today