Package Description As a Head of Integrated Healthcare, you’ll be part of our valued team based at HMP Chelmsford. You will feel valued within HCRG Care Group, receiving access to exclusive rewards and benefits including: A salary of £65,000 - £70,000 with access to our group pension Membership of My Reward Hub, giving you access to discounts on every day purchases like grocery shopping as well as cashback and voucher offers for treats for you and those special to you Access to your wages as you earn them to help cover life’s emergencies and avoid overdraft fees or high interest rates Online and face to face help with your mental and physical wellbeing – from healthy recipes and activity challenges through to post trauma support, legal, debt and life management help, as well career coaching and counselling Access to eLearning, bespoke career pathways and opportunities for continuing professional development through our ‘Outstanding’ learning and development team, The Learning Enterprise An open, just culture where you’re encouraged to have and implement ideas which can help us deliver our purpose: changing lives through transforming health and care – backed up by at least £100,000 of ringfenced innovation funding each year Free tea, coffee and milk at your base location Job Introduction We are seeking a dynamic and experienced Head of Integrated Healthcare, you will provide senior operational and strategic leadership for the delivery of safe, effective, and responsive healthcare services within the prison setting. The postholder is responsible for leading Heads of Department, overseeing subcontracted services, and acting as the senior interface between the healthcare provider and the prison establishment, ensuring strong partnership working, clarity of accountability, and high standards of care. The role holds overall responsibility for service performance, quality, governance, workforce leadership, and partnership effectiveness. Main Responsibilities Strategic & Operational Leadership Provide steady, visible leadership to guide the healthcare service. Translate national policy and commissioning expectations into practical, effective service models. Keep thoughtful oversight of service performance, risk, and emerging challenges. Leadership of Heads of Department Support and line‑manage Heads of Department with clarity and care. Ensure clear roles, responsibilities, and accountability. Encourage strong clinical leadership and collaborative teamwork. Governance, Quality & Safety Oversee governance processes to support safe, high‑quality care. Ensure incidents and complaints are managed with fairness and learning. Maintain oversight of clinical risks, escalating appropriately to clinical leads. Partnership with the Prison Serve as the senior healthcare partner to the Governor and prison leadership. Build respectful, constructive relationships that promote safety and dignity. Support clear boundaries between healthcare and custodial roles. Subcontract & Provider Management Oversee subcontracted healthcare services with a focus on partnership and quality. Ensure contractual expectations are met and monitored. Address any performance concerns in a supportive, solution‑focused way. Workforce Leadership & Culture Foster a culture grounded in psychological safety, dignity, and openness. Ensure staff receive supervision, support, and development opportunities. Encourage early escalation, shared learning, and continuous improvement. Regulatory & Commissioner Engagement As CQC Registered Manager: Act as the senior point of contact for regulators and commissioners. Lead preparation for inspections and coordinate responses. Represent the organisation with professionalism and credibility. Key Relationships Regional Director Prison Governor & Senior Leadership Team Heads of Department Subcontracted Providers Commissioners & Regulators Clinical and Professional Leads A full list of responsibilities can be found in the attached job description. The Ideal Candidate Essential Senior healthcare leadership experience. Experience managing multidisciplinary teams. Strong understanding of governance and risk. Partnership and stakeholder management experience. Ability to operate in high-pressure environments. Desirable Experience in secure or complex settings. Experience managing subcontracted services. About the Company We change lives by transforming health and care. Established in 2006, we are one of the UK's leading independent providers of community health and care services, working with health and care commissioners and communities to transform services with a focus on experience, efficiency and improved outcomes.We deliver and transform adult and children community health services, primary care services including urgent care, sexual health, dermatology and MSK services as well as adult social care and wellbeing services.Across England, we support communities of many millions and directly help more than half a million people each year - guided by our simple values: we care, we think, we do. We're committed to equal opportunities and welcome applications from a broad, diverse range of people who want to join our team.We’re a Disability Confident Committed company, so we work to provide facilities, work environment adjustments and technical solutions to be as inclusive of everyone. While it doesn’t happen often, sometimes a role is very popular, and we’ll need to close it earlier than the date we’ve shown here. If you’re keen to join our team, we’d love to hear from you so please apply as soon as you can. As you’d expect, safeguarding and protecting the children, young people and vulnerable adults that we work with is of the utmost importance so we have policies and procedures in place to promote safeguarding and safer working practices and everyone who joins the team is subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. Finally, we need to let you know that the company you’ll work for is part of HCRG Care Group Holdings Limited and by applying for this job we’ll need to process and hold information about you.If you would like to know a little more about how we use your information, please see our website's privacy policy.