We’re looking for an experienced and driven Contracts Manager to lead the delivery of multiple social housing maintenance contracts, ensuring performance, safety, quality and profitability targets are consistently achieved.
You’ll oversee a wide portfolio of homes, ensuring residents receive a reliable, high‑quality repairs and maintenance service. The role blends operational leadership, client management and team development, supported by modern digital systems that help keep work flowing efficiently.
What You’ll Be Doing
* Leading the operational delivery of multiple repairs and maintenance contracts across housing portfolios.
* Managing and motivating teams of operatives and subcontractors to achieve KPIs, quality benchmarks and safety standards.
* Building trusted relationships with clients, residents and internal stakeholders.
* Overseeing contract performance, financial results, compliance and customer satisfaction.
* Carrying out site inspections, performance reviews and quality checks.
* Managing resources, programming and workflow to maximise efficiency and minimise disruption to residents.
* Ensuring full compliance with Health & Safety legislation, RAMS and company procedures.
* Chairing progress meetings, delivering toolbox talks and driving continuous improvement.
* Managing contract variations, valuations and documentation with accuracy and attention to detail.
* Supporting commercial teams with forecasting, profitability reviews and business planning.
* Leading, mentoring and developing your teams to deliver outstanding service.
* Promoting sustainability, compliance and equal opportunity across all operations.
About You
You’re a confident, results-focused leader with strong experience in social housing or property maintenance. You understand the technical demands of repairs and maintenance and know how to balance commercial performance with excellent service delivery.
You’ll bring:
* Proven experience as a Contracts Manager or Project Manager within social housing or property maintenance.
* A trade background and/or formal construction qualification.
* Strong knowledge of repairs, maintenance and operational management.
* Experience managing budgets, KPIs and multi-disciplinary teams.
* Solid understanding of building safety, Health & Safety and compliance (IOSH, SMSTS, CSCS or Scaffold Management desirable).
* Excellent leadership, communication and organisational skills.
* Confidence using digital management systems and reporting tools.
* A full UK driving licence and willingness to travel.
* A clean DBS.
If you’re ready to take the next step in your career and make a meaningful impact across housing communities, we’d welcome your application