We are seeking a dynamic and highly organised Assistant Events and Catering Operations Manager to support the delivery of exceptional events and catering services across a multi:site, high:profile institution. This role is ideal for a hands:on leader with a strong events and hospitality background, looking to contribute to the strategic growth and daily excellence of a complex events and catering operation. Youll work closely with a wide range of internal teams and oversee client management.
Benefits:
* Monday to Friday position
* 25:day holiday + opportunity to purchase 10 more additional days
* Private medical
* Generous Pension schemes
About the role:
* Manage and motivate a team of front:of:house supervisors and agency staff across multiple sites.
* Ensure compliance with health, safety, food hygiene, and organisational policies.
* Support the planning and delivery of events and catering operations, ensuring exceptional service standards and client satisfaction.
* Assist in stock control, wastage monitoring, and portion management.
* Support budget management within areas of responsibility.
* Ensure adherence to procurement and financial procedures, including cost control and revenue maximisation.
* Analyse customer feedback to drive continuous service improvement.
* Liaise with internal departments including finance, marketing, kitchen teams, and building operations to ensure coordinated service delivery.
* Support on event day set up; AV/Catering/Room set up
About you:
* 2+ years in events and operational : ideally from high volume hotel setting
* Can do attitude
* Ability to think on your feet
* Strong problem:solving skills
* Attention to detail