Overview
We're looking for a kind, compassionate and resilient Waking Night Support Worker to join our mental health team at Hope House in Slough. £26,208.00 per annum, working 40 hours per week.
Want to feel like you're making a difference? You'll feel at home here. We offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. Our people are helping to transform lives every day.
What You'll Do
* This role will suit a support worker to work throughout the night. You will report to the team leader and engage/support customers during anti-social hours needing support.
* There is an opportunity for a Waking Night Support Worker to gain exceptional experience within the mental health field, based on the solid working relationship with SCMHT. We have implemented training directly from SCMHT to support staff with understanding Mental Health diagnosis and Managing Crisis with our customers in-house.
* This is not an exhaustive list of all duties and responsibilities and is subject to change in accordance with the needs of Look Ahead.
About You
* Undertake key-working responsibilities for a caseload assigned by the Team Leader/ Manager.
* Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions.
* Create support/action plans for providing appropriate services based on the assessment and reflecting the services and resources available.
* Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation.
* Develop and maintain links with all key agencies and service providers in the local community.
* Empower customers to ensure they receive the service and benefits they are entitled to
* Undertake all administrative work and keep accurate and comprehensive tenant/customer records to professional standards.
What You'll Bring
* Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement.
* Approachable and open behaviour.
* Prefers working as part of a group or team.
* Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement.
* Has a practical and logical mind and is naturally well organised and flexible.
Skills, Knowledge, And Experience
* Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector
* Experience working in mental health
About Us
Look Ahead is a leading, not-for-profit care and support provider in London and the Southeast. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
Legal and Diversity
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
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