About this Role
Are you an experienced Fleet Controller, Service Controller, Maintenance Administrator or Vehicle Repair Coordinator looking for your next move? Our Fleet Quality Controller opportunity could be exactly what you've been looking for. Working within Dawsongroup Truck and Trailer, you'll help maintain the quality, availability and presentation of one of the UK's leading commercial vehicle fleets, ensuring repairs, invoicing and supplier performance are managed efficiently while delivering an excellent experience for both customers and colleagues.
* Raise and manage breakdown, damage and de-hire repair orders accurately and within agreed timescales.
* Support the UK branch network by managing recharge invoicing, order numbers and repair administration.
* Work closely with suppliers, field engineers and maintenance teams to uphold fleet quality standards.
* Monitor work in progress, equipment uptime and repair performance to help maximise fleet availability.
* Respond to customer, supplier and branch enquiries with professionalism and urgency.
About You
You enjoy being organised, solving problems and making sure nothing falls through the cracks. You may already have experience within transport, fleet, vehicle maintenance, customer service or administration, but just as importantly you'll bring enthusiasm, attention to detail and a proactive approach to your work.
* Strong administrative and organisational skills with excellent attention to detail.
* Comfortable managing multiple priorities in a fast paced environment.
* Confident communicator who enjoys working with a variety of stakeholders.
* Good working knowledge of Microsoft Office applications.
Not sure you meet every requirement? We value potential, attitude and transferable skills, so we'd still love to hear from you.
About Us
Dawsongroup Truck and Trailer is part of Dawsongroup, one of Europe\'s leading asset rental, leasing and contract hire businesses. Operating in asset rental for over 50 years and founded as a family business over 90 years ago, we continue to combine long standing values with a forward thinking approach, now under the ownership of KKR, while remaining committed to delivering exceptional service and investing in our people.
* Trusted provider of truck and trailer rental and contract hire solutions.
* Strong reputation for customer service, innovation and operational excellence.
* Committed to developing long term relationships with customers and suppliers.
* Driven by values including integrity, accountability and continuous improvement.
* Focused on creating rewarding careers and opportunities for growth.
About Your Future
This role offers an excellent opportunity to build specialist knowledge within fleet quality, vehicle maintenance administration and supplier management. You\'ll join a business that actively invests in training and development, giving you the tools and support to build a long term career.
* 24 days standard leave allowance + plus Birthday + plus Bank Holidays + up to 10 days extra (time served and purchase scheme).
* 2x Life Assurance Scheme.
* Funded training and development opportunities.
* Internal progression pathways, nationally and internationally.
* Cycle to work scheme, wellbeing support and seasonal gifts.
Dawsongroup is an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences.
If you\'re looking to build your career with a market leading asset rental business that genuinely values its people, we\'d love to hear from you. Join a team where your contribution matters, your development is supported and your future is full of opportunity. People are our greatest asset, and your next chapter could start with Dawsongroup.
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