TRANSPORT OPERATIONS ASSISTANT / PERMIT CLERK
HALIFAX
WHAT WE ARE LOOKING FOR
We are looking to appoint a Transport Operations Assistant / Permit Clerk to support the planning and coordination of our road transport operations.
The ideal candidate will be:
* Customer-focused with strong communication skills
* Organised and detail-oriented, with the ability to manage day-to-day planning effectively
* Collaborative, able to work with various internal teams to resolve issues and deliver solutions
* Commercially aware, with an understanding of operational constraints and customer expectations
* Flexible and eager to develop within the company
Responsibilities
* Field incoming calls and emails from customers, drivers, and subcontractors.
* Assist with the planning and scheduling of the company’s road transport operations, ensuring timely and professional responses to communications from National Highways, structure owners, councils, etc.
* Co-ordinate and communicate with the existing specialist route planner, project managers and engineers to resolve issues and establish practical solutions.
* Plan and assist with the movement of Abnormal Indivisible Loads (AILs).
Qualifications / Experience
* Minimum of A-levels or equivalent.
* Ideally 2+ years’ experience in a logistics, road haulage or freight forwarding industry, ideally in the permit process.
* Full, clean UK driving licence preferred.
* Strong attention to detail and ability to complete necessary documentation.
* Commercial awareness and confidence working directly with clients.
Office Skills / Personal Qualities
* High level of attention to detail.
* Good geographical knowledge of the UK and Europe.
* Ability to record and report progress on assigned tasks.
* Effective communicator at all levels.
* Able to build strong working relationships with colleagues and clients.
* Accurate and thorough in completing tasks.
Location & Conditions
* Location: Based at our Halifax depot, with travel to other depots or client sites as required.
* Working Hours: Monday to Friday, 08:00 to 17:00.
* Holidays: 28 days per year (including bank holidays), with an option to purchase up to five additional days.
* Company pension scheme (subject to conditions)
* Overnight subsistence paid when working away from base
Career Growth: Opportunity to develop within the Transport, Heavy Lift, and Projects divisions, contributing to company growth and personal career progression.
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