Availability Window
Availability windows for the role are daily from 06:00 to 22:00. The schedule will be within these times with 3 weeks notice of shifts.
Pay starts at £14.76 per hour, rising to £15.97 inside the M25. Additional payments may apply based on location.
We offer a minimum of 16 guaranteed hours per week, with options for fewer hours (minimum 12). We welcome flexi‑working.
Customers are at the heart of everything we do.
Shift Leader responsibilities
* Work in a fast‑paced retail environment.
* Take ownership of running duty shifts, coordinating the team to deliver a clean, well‑stocked store that exceeds customer expectations.
* Be there for customers, listening to them and ensuring they leave the store with what they came for.
* Look for ways to improve service, including coaching colleagues and giving feedback.
* Guide and support in‑store colleagues, ensuring a safe place to work and shop.
* Maintain a great understanding of store performance and support managers in improving store operations.
* Lead by example and set a great example for colleagues.
* Open and close the store and complete duty cover, ensuring decisions made are right for everyones safety.
* Act as the go‑to person for day‑to‑day queries in the absence of a manager.
* Support managers with seasonal, community, and charity events.
* Keep the store clean, tidy, and well‑presented.
* Follow health and safety routines and procedures and ensure colleagues do the same.
* Recognise and celebrate colleagues in the team who are providing great service.
* Communicate clearly, using a variety of methods to keep the team well‑informed.
* Motivate the team to deliver beyond expectations.
* Be curious and look for ideas to serve customers, communities, and the planet better.
Qualifications
You must be 18 or over.
We welcome applicants of all backgrounds. Tesco is an equal opportunity employer. We offer a fully inclusive and accessible recruitment process and are accredited Disability Confident Leader.
Flexibility & wellbeing
We welcome chats about flexible working. Discuss with us how we can support your personal circumstances.
Diversity, equity and inclusion
Diversity, equity and inclusion (DEI) at Tesco means whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. Everyone’s Welcome.
Policy & benefits
We are committed to providing a fully inclusive and accessible recruitment process.
Legal & age requirements
Tesco will only recruit individuals who have passed the school leaver’s age. For more information, visit Tesco plc website.
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