Join to apply for the Area Operations Manager (Yorkshire & Humber) role at TLC - part of the ivolve Group
Job Description
Location: Covering 6 services across the Yorkshire & Humber area
Shifts: Full-time, 37.5 hours per week (Monday to Friday, you'll be flexible around start and finish times to meet the needs of this service, colleagues, and the people we support)
Salary: Competitive, dependent on experience and qualifications
Contract: Fixed term contract for a length of 16 months
Make a real impact where it matters most. At ivolve, we’re proud to be one of the UK’s largest and most forward‑thinking adult social care providers. We’re on a mission to grow with purpose – helping more people live flourishing lives through compassionate, person‑centred support.
Whether it’s our Residential, Supported Living or Complex Care services, everything we do is about helping people achieve their goals, both big and small. We celebrate individuality, and we support people with energy, creativity and positivity.
We’re proud to have been named one of The Sunday Times Best Places to Work 2024* & 2025* – a reflection of our commitment to not just the people we support, but also to our incredible colleagues who go above and beyond every day.
About The Role
We’re looking for a dynamic and experienced Area Manager to oversee 6 services across the Yorkshire & Humber. This is a fantastic opportunity for a passionate leader who is ready to drive high standards, develop teams, and create positive outcomes across multiple services.
Reporting to the Operations Director, you’ll have full operational responsibility for the services in your area – leading Registered Managers and support teams, maintaining regulatory compliance, and working to ensure the best possible experiences for the people we support.
You’ll work in line with our core operating model: the Power of 3 – Quality, People, and Healthy Finances. These pillars are the foundation of everything we do and are key to achieving sustainable, impactful care.
Quality
* Drive exceptional care standards and outcomes through high-quality governance and continuous improvement
* Champion a person-centred, proactive culture that puts people first
People
* Inspire and support your teams to grow, develop and perform
* Promote wellbeing, recognition and inclusion across your services
* Actively model our values and lead by example
Healthy Finances
* Manage budgets, resources and service performance
* Ensure financial sustainability while delivering value and efficiency
Essential
* Proven leadership/management experience in adult social care
* Level 5 Diploma in Leadership & Management for Adult Care (or working towards)
* In-depth knowledge of social care regulations, compliance and best practice
* Experience managing service budgets, rotas, occupancy and commissioned hours
* Strong stakeholder engagement skills
* Strategic, solutions-focused mindset with an eye for detail
* Excellent communication and emotional intelligence
* Experience conducting audits and implementing service improvement plans
* Strong IT and data literacy
* Passion, integrity and a values-driven leadership approach
* Commitment to inclusion, equality and person-centred care
Desirable
* Level 7 Diploma in Leadership & Management for Adult Care
* Knowledge of therapeutic and non-aversive care models
* Full UK driving licence (essential for travel between sites and meetings)
Why Join Us?
* 25 days annual leave + bank holidays
* Your birthday off with pay (after 1 year)
* Enhanced sickness pay
* EV car scheme via salary sacrifice
* Extra annual leave linked to length of service
* Recognition awards and celebrations
* Social, financial and emotional wellbeing support
* Ongoing training and career development
Ready to lead and inspire across services that change lives? If you’re ready for a job that challenges, rewards, and makes a meaningful difference – this is the opportunity for you.
Apply today and be part of something truly impactful.
Seniority level
* Mid-Senior level
Employment type
* Full-time
Job function
* Management and Manufacturing
Industries
* Hospitals and Health Care
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