Role Summary
Managing the Sales Ledger and Credit Control are the prime responsibilities for the position within the company, while operating within the finance team to support wider finance needs of the business.
This position is the key point of contact for all customer invoice queries and is responsible for timely and accurate processing of account receivable.
Main Responsibilities
* Credit control will form a large part of this role. In the current climate, this has become a priority so a calm, but firm telephone manner combined with a systematic approach will be required.
* Ensuring the aged debt remains within company-determined levels.
* Raising invoices both weekly and monthly using a bespoke system and integrating into the accounting software.
* Assessing all customers regularly for risk of bad debt and reporting concerns to the finance management team.
* Keeping the aged debt within the terms laid out by the directors each year.
* Providing relevant information to the management accountant to assist with the month‑end process.
* Processing Direct Debit collections and ensuring customers’ payment terms remain as agreed at the point of contract signing.
* Ensuring receipts are allocated correctly and reconciled.
* Handling all invoice queries and disputes in a professional and timely manner.
* Building good relationships with customers and being the main point of contact for all customer issues while providing excellent service to both external customers and internal stakeholders.
* Visiting the bank branch for weekly/monthly company banking needs.
* Running reports, reconciliations and completing basic data analysis.
* Adapting to evolving systems and contributing towards continuous development of the role.
* Willingness to provide cover for others during absence.
* Ability to work on own initiative and meet deadlines.
* Strong MS Office (including Excel) skills are essential; responsibility to keep skill level up to date through internet searches, training courses, and shared team knowledge.
Qualifications and Experience
Minimum of two years’ experience of working in credit control.
A strong understanding of finance deadlines and the ability to consistently meet them.
Person Specification
A person who possesses a self‑motivated and conscientious work ethic. They will be methodical, organised and accurate. They have a good level of education with a minimum of 5 GCSEs, passing Mathematics and English. They have experience of working in a similar role, are confident, strive for efficiency while understanding how their actions can affect others, support the company’s sustainability goals, and are a team player who appreciates the bigger picture and understands how their work fits into the department and wider company. They understand the ethical responsibilities of a finance role and act with confidentiality, integrity and due care. They are a positive person who can be accountable for their actions and always look to help solve any challenges the team or company faces as they arise.
Working Hours & Benefits
* Monday – Friday, 08:00 – 16:30
* Free parking
* Excellent contributory pension scheme
* Bonus scheme
* 31 days holiday including bank holidays
* Supportive training and development
* Medicash – includes employee discount schemes on major retail and...
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