We’re looking for a highly organised and motivated Entertainment Booking Agent to join our team on a 10-month maternity cover contract.
This is a fast-paced inbound sales role, where you’ll help customers find and book the perfect entertainment for their events. Most enquiries come directly from our website, meaning customers have already expressed interest in hiring live entertainment.
You’ll be responsible for managing each enquiry from start to finish - advising customers on the best entertainment options, coordinating with artists, sending quotes, following up enquiries and converting interest into confirmed bookings.
Alongside working with private clients such as wedding couples and party organisers, you’ll also work with corporate event planners, hospitality venues, universities, tourism organisations and the armed forces, building strong relationships that can lead to repeat business.
Success in the role relies on excellent communication skills, strong organisation, and the ability to handle a high volume of enquiries efficiently while maintaining a great customer experience.
Key Responsibilities
* Respond to customer enquiries received via phone, email and our website
* Advise clients on suitable entertainment options for their event
* Contact artists to check availability and obtain quotes
* Prepare and send tailored quotes and promotional materials to clients
* Follow up enquiries and guide customers towards booking
* Convert enquiries into confirmed bookings
* Manage all administration relating to bookings including contracts, invoicing and correspondence using our CRM system
* Coordinate between clients and artists to ensure all event details are clear
* Maintain accurate records of enquiries and bookings within the CRM system
* Develop strong relationships with key business clients to encourage repeat bookings
* Build positive relationships with artists on our roster
* Identify opportunities to source and recruit new artists where needed
* Work efficiently across multiple enquiries while maintaining high standards of communication and organisation
* Represent Alive Network professionally and positively in all communications
Ideal Candidate
This role suits someone who enjoys live music and entertainment, working at pace, communicating with people, and helping customers create memorable events.
You’ll likely enjoy the role if you are:
* Motivated by success with your sales
* Highly organised with excellent time management skills
* Comfortable managing 100–150 active enquiries at once
* A fast and confident communicator (both written and verbal)
* A quick thinker who can respond efficiently in a busy environment
* Naturally persuasive without being pushy
* Motivated by helping customers find the perfect entertainment
* Interested in live music, events or the entertainment industry
* Able to work independently in a remote environment while staying organised and productive
Skills & Experience
Essential
* Previous sales experience
* Excellent written and verbal communication skills
* Strong organisational and time management skills
* Ability to manage a large number of enquiries simultaneously
* High level of attention to detail
* Comfortable working with CRM systems and digital tools
* Confidence speaking with a wide range of customers and artists by phone and email
Desirable
* Experience in event management and / or live entertainment
* Reasonable knowledge of popular music
* Experience managing client relationships or repeat business accounts
What We Offer
This is a unique opportunity to work at the heart of the live events industry, supporting independent artists, and helping people create incredible moments through music and entertainment.
What makes the role special:
* Working with a wide range of clients, from private parties to major corporate events
* Helping couples plan entertainment for one of the most important days of their lives
* Supporting musicians and performers by connecting them with great opportunities
* A fast-paced environment where no two enquiries are the same
* Being part of a small, experienced and supportive team
* A friendly, non-corporate family business culture
* Stable full-time salary and remote working
About the Team
You’ll be joining a small team of 15 experienced entertainment professionals who are passionate about live events and committed to delivering an excellent service to both clients and artists.
Here’s what another member of our sales team had to say about working at Alive Network:
“One of the things I really value about working here is how open the company is to feedback and new ideas. The MD genuinely welcomes suggestions that can improve how we work - whether that’s making the sales role more efficient or helping the business grow and improve overall. It’s great to feel that your experience and ideas can make a real difference.
Most importantly, we have an amazing team. Everyone genuinely cares about the company and about supporting each other, and there’s a strong culture of sharing advice, solving problems together and celebrating each other’s successes. There’s a reason most of our team have been here for between 10 to 20 years.”
If you’re organised, communicative, and enjoy helping people create unforgettable events, we’d love to hear from you.