Role
Store Manager
Location
Harrogate, HG2 7AA
Hours
Full-Time / Permanent
Salary
£31,400 - £34,000
Bonus Scheme
Bonus Incentive!
Company
EG On The Move
About the role
Join a team that values your leadership and passion for great coffee! As a Store Manager at Starbucks, you will be empowered to treat the store as if it's your own business. You'll lead a team in delivering exceptional customer experiences while ensuring smooth store operations. With a focus on both operational efficiency and customer satisfaction, the Store Manager plays a key role in achieving business goals and upholding the values of the Starbucks brand. Here you'll be welcomed, you'll be challenged, you'll be inspired. Here you'll be heard. Because here, you're a part of it all. Here you belong.
What you'll do
* Oversee the daily operations of the store, ensuring that everything runs smoothly, from opening to closing and ensuring product availability
* Maintain and monitor store cleanliness by ensuring compliance with health, safety, and food hygiene regulations
* Manage stock levels, conduct inventory checks, and reduce waste whilst maintaining store cleanliness ensuring equipment is operational and well-maintained
* Create weekly schedules for staff, ensuring proper coverage while keeping labour costs within budget
* Lead and motivate your teams to embrace EG on the Move's vision and values by conducting regular performance reviews and providing constructive feedback to drive continuous improvement and career growth
* Maintain Starbucks brand integrity by ensuring stores is visually appealing, well-maintained, and in line with brand guidelines
* Represent Starbucks in the community and ensure that the store fosters a positive, inclusive, and welcoming environment to ensure customer excellence
* Ensure the proper functioning of point-of-sale systems and any digital ordering platforms
* Coach, mentor, and motivate colleagues to foster a supportive atmosphere where everyone feels valued and empowered, while inspiring the team to embrace and embody the Starbucks vision in both customer interactions and internal processes
What's in it for you?
* Bonus Incentive - Performance-based bonus potential.
* Free Food & Drink - Enjoy complimentary food and drink during eligible shifts.
* Discount & Rewards App - Save up to 15% on food-to-go, grocery, and merchandise.
* Pension Scheme - Save for the future with our pension scheme.
* Life Assurance - Financial protection for your loved ones.
* Wellbeing Resources - Mental health, wellbeing, and financial guidance.
* Legal Assistance - Confidential access to expert probate advice.
* Tooth Fairy Dental Care App - Connect with qualified dental professionals for advice.
* Retail Discounts - Save money with discounts across a range of retailers.
* Learning & Development Opportunities - Training to support your career growth.
* Recognition scheme - Rewarding your contributions and achievements.
What we are looking for
* Proven leadership experience in a managerial role, preferably in a retail or hospitality environment
* Flexibility to work various shifts, including weekends and holidays.
* Ability to inspire, motivate and lead a team effectively
* Dedicated to delivering excellent service that exceeds customer expectations
* The ability to work under pressure and handle challenging situations in a fast-paced environment
Compliance and Additional Information
You are required to successfully pass a DBS check, which will be funded by EG On The Move.
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