Data Centre Infrastructure Apprentice
Company: Mastercard, Inc.
Location: Chigwell, United Kingdom
Type: Permanent
Employment Type: Full time
Salary: Competitive
Our Purpose: Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Role Overview: We design, build and operate industry-leading bank account-based payment systems. Our technology powers the UK's real-time payments, settlements and direct debit systems, as well as networks of over 55,000 ATMs. We process over 90 percent of salaries, more than 70 percent of household bills and almost all state benefits. As a Data Centre Infrastructure Apprentice you will work in world class data centres that run critical national infrastructure for the UK finance industry.
Key Responsibilities and Duties:
* Cabling Installation and Decommissioning: Installing new racks and cabling systems according to specifications and industry standards. Decommissioning of redundant cabling systems and racks.
* Cable Management: Ensuring proper cable routing, organization, and termination to maintain a tidy and efficient data centre environment.
* Troubleshooting and Repair: Identifying and resolving issues with cabling infrastructure, including network connectivity problems.
* Testing and Documentation: Conducting tests to ensure the quality and functionality of cabling systems and maintaining accurate documentation of the cabling infrastructure.
* Equipment Installation and Decommissioning: Assisting with the installation and configuration of network equipment, including servers, switches, and other hardware. Decommissioning equipment when it is no longer in use.
* Environmental Monitoring: Monitoring the physical environment of the data centre, including temperature/airflow and power. Working with the Data Centre Engineering department to report issues and find solutions to any issues that arise.
* Collaboration: Working with other Data Centre Engineers, contractors, and Network Engineers to ensure the smooth operation of the data centre.
* Following Procedures: Adhering to safety regulations, industry standards, and company-specific procedures.
Learning Skills and Qualifications:
* Technical Knowledge: To succeed in this role, previous experience is not required, however it is desirable if you have already started or completed some relevant engineering or structured data cabling studies.
* Troubleshooting Skills: The ability to assess and evaluate issues to enable you to diagnose and resolve problems related to cabling and network connectivity.
* Physical Dexterity: Having a passion for hands-on engineering work and being comfortable working with hand and power tools, performing physical tasks, and working in confined spaces.
* Attention to Detail: Ensuring accuracy in cable installation, updating records and testing.
* Communication Skills: Being able to effectively communicate verbally and in writing with team members, project teams and data centre staff.
* Safety Awareness: Being willing to prioritise safety in all tasks and work to best practice safety standards.
* Training: Being willing to attend industry training courses throughout the apprenticeship and thereafter.
* Computer Skills: Being proficient in using Microsoft Excel, Word and Outlook and being able to learn how to use other company software applications.
* General Attributes: Being punctual and reliable, able to work effectively on your own and with others, having a flexible can-do attitude, being focused on delivering objectives, being self-motivated and having excellent time management and prioritisation skills.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks come with an inherent risk to the organization. Every person working for, or on behalf of, Mastercard is responsible for information security and must:
* Abide by Mastercard's security policies and practices;
* Ensure the confidentiality and integrity of the information being accessed;
* Report any suspected information security violation or breach;
* Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
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