Job Title: Front of House Manager - Wagamama York Designer Outlet
Location: York Designer Outlet, Unit 201-202, St Nicholas Ave, York YO19 4TA
Job Type: Full Time
Company: Wagamama
Job Category: Other
EU Work Permit Required: Yes
Posted: 08.05.2025
Expiry Date: 22.06.2025
Job Description
We are looking for a passionate Front of House Manager to join our team at Wagamama York Designer Outlet. As a leader, you will be committed to creating a positive environment for both guests and team members. Your role involves coaching and developing your team, managing restaurant performance, and ensuring excellent customer service.
Responsibilities
* Support and develop your team to achieve their best, maintaining high standards
* Plan and run shifts effectively, ensuring proper staffing and team coaching
* Manage labour, rotas, and understand financial performance
* Celebrate success and recognize individual drives and needs
Qualifications
* Passionate about team support, training, and development
* Experience in shift planning and team coaching
* Experience in managing labour and understanding restaurant financials
* Ability to recognize and celebrate team achievements
Benefits
* Weekly pay and tips sharing
* Access up to 30% of earnings before payday with Wagestream
* £1000 annual bonus opportunity
* Flexible hours
* Free food on shift and 50% off outside work
* Family-friendly policies including 26 weeks full pay + 13 weeks half pay for expectant or adopting parents
* Early access to new menus
* Wagamama parties and VIP events
* Recognition programs
* Pension, holiday, training, cycle to work, retail and leisure discounts, gym memberships, and long service awards
Additional Information
Wagamama is part of the Disability Confident scheme. As this role is based in an airport, successful applicants will need to apply for an airport pass (paid for by Wagamama). This process includes providing 5 years of continuous references and completing a DBS check. If a pass cannot be obtained, alternative vacancies nearby will be considered.
*Tips are paid directly to the team and are at guest discretion. Tips are not considered wages or guaranteed.
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