BMC Recruitment Group are currently recruiting for an Occupational Health Coordinator to join a client who operates within the rail industry, based in Birmingham.
About the Role
* Salary: £25,000 to £30,000 depending on experience
* Hybrid working model (4 Days Office / 1 Day Working from Home)
* 30 days annual leave pro rata (including bank holidays), increasing by 1 day each year up to a maximum of 35 days
* Pension contributions: Employee – 7.80%, Employer – 11.70%
* Employee Assistance Programme
* Cycle to work scheme
* Free rail travel for you and your family (rules and conditions apply)
* Discounted rail travel on all other Train Operating Companies (TOCs)
* Enjoy discounts with major retailers through the client's employee benefits portal, The Village
Duties/Responsibilities
* Monitor the medical inbox, responding to queries efficiently.
* Support HR Business Partners with Absence Management referrals
* Co-ordinate the delivery of clinics and appointments, managing bookings and queries.
* Liaise with the resources team and local depots to ensure operational efficiency.
* Manage all medical bookings, including new entrant, periodic, and Drugs and Alcohol screening.
* Handle Physiotherapy referrals and record periodic results on the ACMS system.
* Compile reports for the Office of Rail and Road (ORR) on a periodic basis.
* Manage relationships with the Occupational Health provider, escalating queries and complaints
* Act as the first point of contact for all Occupational Health enquiries.
* Support Managers with Occupational Health Referrals, ensuring relevant information is included.
* Proactively resolve issues and identify opportunities to improve People Management.
* Produce accurate reports as required.
* Act as a point of contact with Head of Occupational Health and Wellbeing.
* Track private treatment referrals and manage budgetary control for hearing aids/glasses.
* Work with the Equality, Diversity & Inclusion Wellbeing team on Wellbeing initiatives.
* Manage relationships with the Employee Assistance Programme (EAP) and Trauma Support providers.
* Attend Safety, Security, and Environment Group (SSEG) meetings to provide data on Periodic and Drugs & Alcohol medicals.
* Plan and organise activities, ensuring appropriate adjustments and communication relevant to changing circumstances.
* Maintain the security of sensitive personal and other confidential information, adhering to Information Governance policies.
About You
* Previous experience in an Occupational Health
* Strong organisational and administrative skills.
* Excellent communication and interpersonal abilities.
* Proficiency in using HR systems and Microsoft Office Suite.
* Ability to manage multiple tasks and prioritise effectively.
* Attention to detail and accuracy in record-keeping.
* Proactive problem-solving skills and a flexible approach.
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