About the Role
We're looking for a proactive Supported Housing Officer to deliver housing management and tailored support to residents. You'll play a key role in helping people sustain tenancies, build independence, and access opportunities in training, education, and employment.
Key Responsibilities
* Manage a caseload of residents and create person-centred support plans.
* Monitor rent accounts, intervening early to prevent arrears.
* Maximise occupancy through referrals, assessments, and move-ins.
* Address anti-social behaviour and ensure tenancy compliance.
* Carry out welfare and wellbeing checks.
* Support residents to engage with progression and community activities.
About You
* Experience supporting vulnerable people (housing, advice, or social care).
* Strong communication, organisational, and IT skills.
* Resilient, empathetic, and confident in challenging situations.
* Flexible to work shifts, including evenings and weekends.
Desirable: Experience in supported housing, resettlement, or housing systems knowledge.
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