A leading housing organization seeks a Customer Support Team Manager based in Oldham to oversee tenancy sustainment services. This full-time position includes a hybrid working model: 3 days in-office and 2 days from home. Essential qualifications involve extensive knowledge of housing legislation and proven skills in customer service delivery. The ideal candidate will have leadership experience, excellent communication skills, and a CIH Certificate in Housing Practice. The role aims to achieve high customer satisfaction with efficient budgeting and service improvements.
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