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Scheme assistant - supported housing

Peterborough
IRIS Recruitment
Assistant
Posted: 14 March
Offer description

Job Description

Scheme Assistant

£23,751 per annum

Mon – Fri 9am – 5.15pm, Fixed Term – 6 months Maternity Cover

Weekly visits to Stronglands Court – Oundle, The Shrubberies – Woodford, The Forresters - Raunds



As a Scheme Assistant, you'll provide a visible, welcoming presence across our older persons’ housing schemes, across sites in Oundle, Woodford, and Raunds, ensuring they remain safe, well‑run and responsive to customer needs. You'll support residents, carry out compliance checks, and help maintain high standards across schemes, estates and scattered properties.



Snapshot of your role

* The role provides a visible landlord presence across schemes, building positive relationships with residents and offering basic advice when needed.
* It supports overall scheme compliance and customer wellbeing by maintaining consistent standards across multiple locations and acting as Amplius’ on‑site representative.
* Regular visits and inspections are carried out to identify and report any maintenance, estate management or health and safety issues.
* Welfare checks are completed both by telephone and in person, with any safeguarding concerns identified and referred to the appropriate agencies.
* The role includes completing compliance tasks such as alarm testing, flushing, inspections, meter readings and keeping accurate records.
* It also supports tenancy and estate management activity while helping new residents settle in and escalating any welfare concerns where required.



What we’re looking for

* Ability to communicate clearly and professionally in a range of situations.
* It involves empowering customers by listening to their views, responding appropriately, and helping shape services around their needs while maintaining excellent customer care.
* An understanding of health and safety responsibilities is essential, along with the ability to work independently, manage priorities and keep accurate records.
* Confidence using digital devices, ICT systems and applications is also required to support daily tasks and maintain effective service delivery.



Desirable

* Experience working with older people in sheltered or supported housing.



A full UK driving licence, access to own car and willingness to travel is required.

DBS clearance is required for this role.



Please read the attached Job Description before applying so you understand the full scope of the role.



Closing Date: 20th March 2026



Important – We do not provide visa sponsorship; you must be eligible to work in the UK and provide Right to Work evidence.

We reserve the right to close the vacancy early in response to an overwhelming number of applications or a change in business priorities.

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