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Engagement and support officer

Barnsley
Barnsley Council
Support officer
€24,990 a year
Posted: 16h ago
Offer description

Position reference: 50144554

Directorate: Growth and Sustainability | Service: Employment & Skills

Salary: £24,796 – £25,185 plus laptop

Working arrangements: Monday–Saturday

Hours per week: 37

Contract type: Permanent

Closing date: 21/11/2025 at 23:59


About the Post

You will be an Engagement and Support Officer within the Employment & Skills team, supporting Barnsley residents to improve their employability through learning and employment. Your role involves promoting local Employment and Skills programmes, facilitating resident enquiry and participation in learning opportunities, and connecting individuals with suitable support. You will also maintain accurate records, celebrate learning outcomes, and collaborate with internal teams and external partners to provide a seamless experience for residents.


What We’re Looking For

* Relevant level 2 qualification and/or willingness to work towards the L2 qualification in Information, Advice & Guidance.
* Commitment to flexible working and ability to engage hard‑to‑reach residents.
* Proactive, empathetic, and passionate about lifelong learning.
* Good IT skills, including Microsoft applications.


We’re Seeking Someone Who

* Has a confident approach and experience of communicating with a range of audiences, particularly the public.
* Can work independently without supervision.
* Can build strong relationships with residents and stakeholders alike.
* Is willing to travel to multiple venues and events across Barnsley.
* Is proactive, empathetic, and driven to support residents’ learning journeys.


Benefits & Rewards

* Competitive pay and an excellent pension scheme.
* Flexible working arrangements to support work/life balance.
* Opportunities for training and professional development.
* Employee rewards and benefits package.


Application Guide

Apply online via the Barnsley Council jobs portal. CVs will not be accepted for this role. Please review the job profile PDF and the Vacancy Exposure Profile PDF for detailed information about the role and required criteria.

All applicants will be subject to an Enhanced DBS Check. If you have lived overseas in the last five years, you may be required to obtain a criminal records check from the relevant country. Contact dbs@barnsley.gov.uk for guidance. Barnsley Council does not sponsor visas.

We welcome candidates with past convictions and are committed to fairness and equality. Eligibility for this role is not limited by age, disability, gender, or other protected characteristics.

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