Job Description : Global Process Lead 12 months parental cover, full-time Location: London Function: Global Process Owner - Commercial Reports to: Global Process Owner Closing date: 17th March 2026 About the role You will be designing global transformation, working directly with markets across the world, helping them close capability gaps and embed new ways of working. You will be part of a newly established team shaping the future of the GPO model, influencing global process standards, governance, and decision rights. You'll receive targeted GPO training plus close collaboration with expert Global Process Leads. Key Responsibilities: - Diagnose & Prioritise Market Capability Gaps - Design and Co-Create Global Solutions - Deploy and Embed Solutions in Priority Markets - Drive Continuous Improvement - Influence & Lead Across the Organisation About You 10 years' experience ideally in Sales Operations, RGM, Customer Management, or Customer Marketing. Strong understanding of commercial processes, customer investment, and contracting. Experience across different market types Transformation & Process Leadership Shown success in process redesign, standardisation, and continuous improvement. Strong project leadership and change management capabilities. Comfortable operating in ambiguous, fast paced environments. Cross-Functional Collaboration Ability to influence senior collaborators across Commercial, Finance, Tech, and Data. A natural collaborator with strong communication and relationship-building skills. Mindsets That Will Make You Successful Passionate about improving ways of working Curious, proactive, and resilient A problem-solver who combines critical thinking with hands-on execution Working with Us Flexibility is key to success in our business and many of our staff work flexibly in many different ways, including part-time, compressed hours, flexible location. Please talk to us about what flexibility means to you and don't let anything stop you from applying. Join us and you can also expect a highly competitive and flexible rewards and benefits package including: Contemporary work life balance policies and wellbeing activities Contributory pension scheme Competitive annual bonus (dependent on performance) Generous holiday allowance Celebrating our inclusive and diverse culture is core to Diageo's purpose of "celebrating life every day everywhere". This purpose is, in itself, inclusive in nature, as it values everybody irrespective of background, disability, religion, gender identity, sexuality or ethnicity. We know that for our business to thrive and for Diageo to realize its ambition, we depend on having diverse talent with a range of backgrounds, skills and capabilities in each of the 180 countries in which we operate and to reflect our broad consumer base. We view diversity as one of the key enablers that helps our business to grow and our values, purpose and standards set the conditions for us to respect the unique contribution each person brings. Worker Type : Regular Primary Location: 1HQ Additional Locations : Job Posting Start Date : 2026-02-23 With over 200 brands sold in more than 180 countries, we're the world's leading premium drinks company. Every day, over 29,000 talented people come together at Diageo to create the magic behind our much-loved brands. From iconic names to innovative newcomers - the brands we're building are rooted in culture and local communities. Our ambition is to be one of the best performing, most trusted and most respected consumer products companies in the world. Our founders, such as Arthur Guinness, John Walker, and Charles Tanqueray, were visionary entrepreneurs whose brilliant minds helped shape the alcohol industry. And through our people, their legacy lives on. Join us, and you'll collaborate with talented people from all corners of the world. Together, you'll innovate and push boundaries, shaping a more inclusive and sustainable future that we can all be proud of. With diversity at our core, we celebrate our people's unique passions, commitments and specialist skills. Because when varied voices, mindsets, and personalities come together, great ideas are born. In our supportive culture, your voice will be heard and you'll be empowered to be you. Just bring your ambition, curiosity and ideas, and we'll celebrate your work and help you reach your fullest potential. DRINKiQ What's your DRINKiQ? Take our quiz to understand how alcohol is made and explore the effects of drinking. You can discover everything you need to know at DRINKiQ (https://www.drinkiq.com/en-gb/)