Marriott Vacations Worldwide distinctive global brands: 47 Park Street, Grand Residences by Marriott
We're hiring for a NightGuest Service Associate, to work 5/7 on a 10:45pm-7:15am shift, on rotation including weekends and public holidays.
47 Park Street, Grand Residences by Marriott is Londonsfirst fractional ownership luxury property offering an alternative option to second home ownership in 49 beautiful one-and two-bedroom serviced apartments each withelegant interiors rich in period detail in keeping with the 20th century Edwardian architecture.
As a NightGuest Service Associate you will :
Process all guest check-ins by confirming reservations in the computer system, verifying guest identity, requesting form of payment, and issuing room key in accordance with property policies and procedures. Operate telephone switchboard station. Respond to and resolve guest requests, including wake-up call requests. Review handover and Manger on Duty reports. Count float at the beginning and end of shift. Balance and drop receipts at end of shift according to accounting specifications. Perform food and beverage duties once the kitchen closes, to provide room service as requested by members/guests. Run night audit and roll the date ...