Financial Inclusion Specialist £18,836.07 per annum (FTE £37,672.13 per annum) Manchester - Agile Full Time, Permanent (17.5 hours per week) Closing Date: 5 th May 2026 Support our communities. See the difference you can make in our city. At One Manchester we are passionate about providing good quality homes, great services and real opportunities for customers and communities. We are more than just a landlord. We invest in new and existing homes, provide money advice and wellbeing, employment and training support and build strong partnerships to support inclusive growth. We have an exciting position available for a Financial Inclusion Specialist to join us! Youll deliver a customer-focused financial inclusion service that that helps residents manage their finances, improve financial capability and reduce the risk of legal action or eviction. The role is focused on supporting tenancy sustainment by providing welfare benefits advice and money guidance. Youll ensure residents understand their welfare rights and receive all benefits they are entitled to, as well as providing support with applications for grants and/or charity applications. What were looking for: Able to provide personal financial advice and guidance. Knowledge and experience of delivering welfare benefits advice, including relevant legislation such as the Welfare Reform Act 2012. Computer literate, with experience using housing management and case management systems. Able to communicate effectively with customers, stakeholders and colleagues. Able to design and deliver financial inclusion training courses for One Manchester customers. Full UK driving licence Why take up the challenge with One Manchester? This really is a great place to work. Weve bags of potential and have huge opportunities waiting to be unlocked. Supportive and flexible, were rightly proud of our work and excited about the future. So, challenge yourself to be creative and ambitious and see the difference you can make in our great city. If this sounds like you then apply today, wed love to hear from you! We own and manage over 12,000 homes in central, south and east Manchester. We have one purpose: to provide good quality homes, great services, and real opportunities for our customers and communities. Our role as a trusted Registered Provider of Social Housing goes well beyond putting people in safe and secure homes. Thats not to say its not one our key priorities, its simply one of the many things we do to help our customers live happy and fulfilled lives. We put people at the heart of everything we do. Were constantly evolving as a business to ensure were supporting our customers and communities. We focus on improving our communities by offering a range of services, including employment opportunities, building new developments, and ensuring our customers have safe homes to live in. In accordance with the aims of our Equality and Diversity strategy and organisational commitment to address the employment of underrepresented groups, One Manchester is operating 'the Rooney Rule'. This means that we aim to interview at least one ethnically diverse candidate for all roles. We will also interview at least one female candidate for all our roles within our trades and facilities teams where we experience an under representation. One Manchester strives for equality, diversity and inclusion in all that we do. We positively encourage applications for employment from eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. We are transitioning to a culture where agile working will be a feature of many of our roles. We also try to support and promote a culture of flexible working where possible and practical. If you are interested in a role but require flexibility or part time hours please give us a call and we can let you know if this can be considered for a particular role.