Administration/Operations Assistant
Job Purpose
An exciting opportunity has arisen for an Administration/Operations Assistant to join a fast paced company based in Ascot operating across the UK and Europe who are enjoying rapid growth.
The Administration Assistant will provide efficient and reliable administrative support to the Cleaning Department, ensuring the smooth day-to-day running of operations. The role involves coordinating schedules, maintaining accurate records, supporting managers and operatives, and acting as a key point of contact for internal and external stakeholders. This position suits someone who thrives in a fast-paced commercial environment and enjoys helping senior leaders stay focused on strategic priorities.
Key Responsibilities
Administrative Support
Provide general administrative support to the Cleaning Department
Manage incoming calls, emails, and correspondence
Maintain accurate electronic and paper filing systems
Prepare documents, reports, and spreadsheets as requiredClient & Site Coordination
Liaise with clients, site managers, engineers and cleaning operatives
Log and track service requests, issues, and resolutionsHealth & Safety
Support record-keeping for health & safety, COSHH, and risk assessments
Ensure documentation is up to date and easily accessibleSkills & Experience
Essential
Previous administrative or office-based experience
Strong organisational and time-management skills
Excellent written and verbal communication skills
Competent in Microsoft Office (Word, Excel, Outlook)
High level of attention to detail and accuracy
Ability to work independently and as part of a teamDesirable
Experience within cleaning, facilities management, or service-based environments
Familiarity with rota scheduling or workforce management systems
Knowledge of health & safety administrationPersonal Attributes
Reliable, professional, and well-organised
Able to prioritise a busy workload
Discreet and trustworthy with confidential information
Proactive and solution-focused
Friendly and approachable mannerWhat We Offer
Competitive salary (dependent on experience)
Supportive team environment
Training and development opportunitiesYou will enjoy working in a fast paced and growing business within a supportive and friendly team. This role is fully office based with car parking on site.
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